
Dynamics 365 CRM Solution Consultant @ AVENGA
5 days ago
Requirements:
- Minimum 5 years of experience as a Solution Consultant / Functional Consultant for Dynamics 365 CRM.
- Strong knowledge of the Sales and Customer Service modules, as well as other functionalities within Dynamics 365 CRM and Power Platform.
- Experience in implementation projects involving configuration and optimization of business processes.
- Broad understanding of CRM systems and their integration with other applications.
- Ability to conduct client workshops and translate business requirements into system solutions.
- Fluent English, both spoken and written.
Responsibilities:
- Analyze business requirements and map them to Dynamics 365 CRM functionalities (Sales module and selected marketing components).
- Design and recommend solutions supporting Dealer Performance Management processes.
- Conduct workshops, training sessions, and consultations with business users.
- Configure the system and prepare functional and process documentation.
- Support UAT execution and solution rollout.
- Provide advisory on best practices and development opportunities within the Dynamics 365 CRM platform.
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