Collections Specialist

3 days ago

Remote Poznań, Czech Republic Antal Full time

Bachelor’s degree in finance, accounting, economics, or a related field (or equivalent experience). Strong communication and negotiation skills. Basic knowledge of invoicing, payments, and AR processes. Good command of MS Office (especially Excel). Language proficiency - English C1 (must have) Attention to detail and ability to manage repetitive tasks accurately. Title: Collections Specialist Junior/Mid/Specialist Location: 100% Remote REQUIREMENTS for MID 2-5 years of experience: Proven experience in AR, collections, or credit control (preferably in a shared services or B2B environment). Proficiency with ERP systems such as SAP, Oracle, or Workday. Strong analytical and reporting skills (aging analysis, cash forecasting). Experience handling complex or escalated accounts. Ability to balance customer relationship management with business objectives. Fluency in English at C1 Understanding of SOX or internal controls compliance (preferred). REQUIREMENTS for SENIOR 5+ years of experience: Extensive experience in credit and collections, ideally in an international or corporate environment. In-depth understanding of AR lifecycle, dispute management, and credit risk assessment. Advanced proficiency in ERP and reporting tools (SAP, Power BI, Excel, etc.). Strong leadership, mentoring, and stakeholder management skills. Ability to drive process improvements and implement automation or standardization initiatives. Experience preparing performance reports and KPIs for management. Excellent negotiation and conflict-resolution skills. ,[Be available for evening work hours until 9PM CET., Monitor accounts receivable and identify overdue payments., Contact customers via phone, email, or written correspondence to collect outstanding debts., Investigate and resolve payment discrepancies and disputes., Collaborate with internal teams (Sales, Accounting, Legal) to manage escalated issues., Prepare aging reports and support month-end closing activities., Ensure compliance with collection policies and data protection regulations., Maintain accurate records of all collection activities in CRM/ERP systems.] Requirements: Degree, Accounting, AR, MS Office, Excel

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