IT Helpdesk Engineer @ B2B Soft

1 day ago

Remote Kyiv, Czech Republic B2B Soft Full time
  • 2+ years of hands-on experience in remote and on-site IT support or help desk roles
  • Advanced understanding of Windows 10/11, macOS, business applications, printing, and network systems
  • Solid Microsoft 365 administration experience (Exchange Online, SharePoint, Intune, Defender)
  • Familiarity with Atlassian cloud tools (Jira, Confluence)
  • Strong diagnostic skills and ability to match solutions to technical issues
  • Excellent communication skills and ability to work effectively in a distributed team
  • Ability to multi-task, adapt quickly to changing priorities, and maintain a fast turnaround
  • Technical awareness of support tools and service-delivery best practices
  • Self-motivated, proactive mindset with a desire to modernize outdated processes

Overview: The IT Support Specialist will provide remote technical assistance for Windows and macOS users, administer Microsoft 365 and Atlassian cloud services, manage IT inventory, and streamline processes through automation and scripting.

,[End-user technical support for Windows 10/11 and macOS, Troubleshoot network connectivity, access rights, and printing issues, Manage Microsoft 365 services (Exchange Online, SharePoint, Intune, Defender), Identify and implement M365 improvements to boost productivity, Provide IT support for Atlassian cloud products (Jira, Confluence), Manage IT inventory and equipment provisioning, Onboard and offboard users, ensuring seamless access and deprovisioning, Communicate incident progress, planned changes, and outages to stakeholders, Log all work in Atlassian Jira and ensure accurate ticket documentation, Resolve issues remotely whenever possible, Enhance security posture via Defender coverage, best practices, and semi- annual policy updates, Automate manual processes with scripting (Bash, PowerShell, Python, etc.) to reduce turnaround times, Manage IT inventory for the Kyiv office, including asset tracking, and equipment provisioning] Requirements: Windows, macOS, Exchange Online, SharePoint, Intune, Atlassian, Cloud, Jira, Confluence, Communication skills

  • Senior Business

    1 day ago

    Remote, Czech Republic B2B Soft Full time

    Technical skills needed: 4+ years of experience in a role Business or System or Functional Analyst; Proficient in writing User Stories, Use Cases, Functional and Non-Functional requirements, system diagrams, wireframes; Experience of working with Restful APIs (writing requirements, API usage); Experience in Microservices architecture; Experience of working...

  • Customer Support Specialist @ B2B Soft

    1 day ago

    Remote, Czech Republic B2B Soft Full time

    Our requirements: Fluent/advanced English (MUST!) Spanish is a huge + Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00) An experienced PC user (General Microsoft Windows knowledge) Existing technical background or a strong desire to explore the...

  • Back End Developer @ B2B Soft

    1 day ago

    Remote, Czech Republic B2B Soft Full time

    Required skills  +4 years of active practice in C# .NET / .Net Core / ASP.NET Core   Hands-on experience of building RESTful API’s and SPA’s;  Experience in MS SQL (data access, ORMs);  Experience in Docker;  Experience of Unit test (XUnit);  Experience in authentication and authorization;  Intermediate+ English level.   As a...

  • Front End Developer @ B2B Soft

    1 day ago

    Remote, Czech Republic B2B Soft Full time

    Required skills 4+ of commercial development experience in JS/HTML/CSS; Experience in React (hooks, router, state management, forms),Typescript; Experience with React state management Libraries; Experience with WEB Storage browser (localStorage, sessionStorage, cookies); Hands-on experience of building RESTful API’s and SPA’s; Experience of Unit...

  • Remote Full Stack Developer

    1 day ago

    Remote, Czech Republic B2B Soft Full time

    Must have: +4 years of active practice in C# .NET / .Net Core / ASP.NET Core Knowledge at JS/HTML/CSS with commercial development experience minimum  2 years; Experience in React, MaterialUI; Experience of Mobx, Typescript; Hands-on experience of building RESTful API’s and SPA’s; Experience in MS SQL; Experience in authentication and...

  • Senior Business

    1 week ago

    Remote, Czech Republic B2B Soft Full time

    Technical skills needed:4+ years of experience in a role Business or System or Functional Analyst;Proficient in writing User Stories, Use Cases, Functional and Non-Functional requirements, system diagrams, wireframes;Experience of working with Restful APIs (writing requirements, API usage);Experience in Microservices architecture;Experience of working with...

  • Delivery Manager @

    2 weeks ago

    Remote, Czech Republic B2B Soft Full time

    Required skills       5+ years of proven experience as Delivery Manager/Scrum Master       Experience in application development or elsewhere in SDLC;       Strong understanding of the software development lifecycle;       Strong understanding of Agile (Scrum) Methodology;       Fluent in English, with good communication and...

  • Front End Developer @

    2 weeks ago

    Remote, Czech Republic B2B Soft Full time

    Required skills4+ of commercial development experience in JS/HTML/CSS;Experience in React (hooks, router, state management, forms),Typescript;Experience with React state management Libraries;Experience with WEB Storage browser (localStorage, sessionStorage, cookies);Hands-on experience of building RESTful API's and SPA's;Experience of Unit test;Basic...

  • Back End Developer @

    2 weeks ago

    Remote, Czech Republic B2B Soft Full time

    Required skills +4 years of active practice in C# .NET / .Net Core / ASP.NET Core  Hands-on experience of building RESTful API's and SPA's; Experience in MS SQL (data access, ORMs); Experience in Docker; Experience of Unit test (XUnit); Experience in authentication and authorization; Intermediate+ English level.  As a plus: Knowledge...

  • Lead Network Engineer @ IT LeasingTeam

    1 day ago

    Remote, Warszawa, Czech Republic IT LeasingTeam Full time

    Doświadczenie w roli lidera technicznego w projektach sieciowych w międzynarodowym środowisku Umiejętność projektowania sieci HA/DR oraz tworzenia dokumentacji i diagramów technicznych Bardzo dobra znajomość administracji Fortigate i routingu BGP Doświadczenie w automatyzacji z użyciem Fortigate API Dobra znajomość technologii: MPLS, VPN (SSL,...