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IT Cost and Contract Management @

3 weeks ago

Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

What you need to have to succeed in this role

  • Typically educated to undergraduate degree level.
  • Experience and proven track record in vendor, cost and commercial management including cost reduction / optimisation programmes.
  • Expert knowledge on IT Infrastructure technical platforms / technologies, execution of IT vendor management policies.
  • Good understanding of the IT global delivery model and future roadmap.
  • Strong leadership and management skills together with the ability to motivate staff from a variety of backgrounds.
  • Ability to work in a multi geography, culturally diverse and time-zone separated management role.
  • Good communications skills and ability to motivate and communicate at all levels of the organization.
  • Analytical with the ability to understand and resolve problems.

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Your career opportunity

The primary purpose of the Technology Strategic Partnership team is to govern all third party IT spend for DBS (c$3bn) including managing and continuously improving the Cost Management processes. This role will include working with the GBGF IT CIOs, COOs and supporting teams to optimise IT's utilisation of third-party hardware, software, resources, and associated IT services (including non-permanent workforce) to maximise value and cost savings to HSBC.

IT Cost & Contracts Manager roles at GCB5 level will have a key role in managing Cost Management processes across multiple IT business areas ensuring consistent and adequate governance and controls resulting in effective sanctioning of spend. This will include detailed involvement on cost submissions working with business managers, procurement and COOs to ensure that HSBC is obtaining the best commercial deal and evidencing the cost reduction work undertaken.

In this role, there will be specific responsibility for managing the contract lifecycle from an IT perspective for a number of specific contracts, including evaluating renewals of contracts ahead of time, challenging demand / requirements and working collaboratively with technical teams and procurement to obtain an optimal commercial deal. Maintaining the IT contracts calendar for the relevant IT teams including correct articulation of the financial P&L profiles, owning the renewal trigger points and driving subsequent actions will be essential. Furthermore support will be provided to each area to assist working towards a complete zero-based budgeting approach.

Candidates will be commercially-aware with expertise in Cost or Commercial Management and shall be responsible for creating and maintaining a robust governance model in evaluating, reviewing all IT expenditure and proactively driving cost reduction across Technology.

,[Drive sustainable growth within the IT function by developing sub-functional strategies that align with the overall IT strategy. Lead change initiatives across the organization, fostering engagement and clear communication with senior managers to ensure effective implementation., Manage and oversee contract renewals, ensuring timely approvals and adherence to cost management protocols. Support the creation of management information (MI) for contract databases and third-party spending. Submit cost management updates weekly and report contract-related MI monthly., Build strong relationships with IT senior managers and cross-functional stakeholders to address customer and stakeholder needs effectively. Promote a customer-centric culture, seeking to improve operational processes within the Technology and Procurement functions., Facilitate collaboration across teams and functions, encouraging open communication and empathy to build sustainable relationships. Enhance cross-business and international working by engaging stakeholders to identify mutual benefits., Partner with procurement, technical teams, and suppliers to optimize contract volumes, control requirements, and achieve the best pricing. Define and articulate business case benefits for change initiatives, incorporating both financial and strategic gains to ensure alignment with business objectives., Promote a risk-aware culture, embedding robust risk and compliance practices within the team. Oversee monitoring and reporting processes to ensure compliance with regulatory standards and Group's ethical guidelines, focusing on operational risk management., Monitor and report on cost reduction achievements, third-party spend metrics, and contract renewal planning. Regularly update and measure team performance against business goals, ensuring high standards of service delivery and alignment with organizational objectives.] Requirements: Degree Additionally: Training budget, Private healthcare, Flat structure, International projects, Multisport card, Monthly remote work subsidy, Psychological support, Conferences, PPK option, Annual performance based bonus, Integration budget, International environment, Small teams, Employee referral bonus, Mentoring, Workstation reimbursement, Company share purchase plan, Childcare support programme, Bike parking, Playroom, Shower, Canteen, Free coffee, Free beverages, Free parking, In-house trainings, In-house hack days, No dress code, Modern office, Knowledge sharing, Garden, Massage chairs, Kitchen.