ServiceNow Specialist @

3 weeks ago

Prague, Hlavní město Praha, Czech Republic Antal Full time
  • Previous experience with the ServiceNow platform, ideally focused on ITOM/CMDB
  • Understanding of IT processes and infrastructure (e.g., servers, networks, monitoring)
  • Basic skills in scripting or configuration in ServiceNow (e.g., workflows, business rules, UI policies)
  • English at least at B2 level – you will communicate regularly with international colleagues
  • Advantage: Knowledge of the ITIL framework and previous experience with APIs or integration tools

We are looking for a talented and curious colleague to join our international IT team, take ownership of ITOM and CMDB modules, and continue developing professionally.   You don't need to be a senior expert – what matters most is your motivation to learn, solid fundamentals, and familiarity with IT processes.

,[Collaborate on managing and configuring ServiceNow ITOM and CMDB modules, Maintain up-to-date and accurate data in the CMDB (Discovery, Service Mapping, Event Management), Work closely with internal teams and gather requirements for platform development, Learn how to integrate ServiceNow with other tools via APIs, Provide user support, resolve basic incidents, and suggest improvements, Cooperate with experienced colleagues in an international environment] Requirements: ServiceNow, ITOM, CMBD, ITIL, API Additionally: Lunch card, International projects, Kafeteria, English lessons.