Operations Software Analyst @

1 week ago

Warszawa, Mazovia, Czech Republic FIS Technology Services (Poland) Sp. z o.o. Full time
  • Bachelor's or Master's degree in Computer Science, Economics, Finance, Banking or the equivalent combination of education, training, or work experience
  • Experience in application support Experience in incident management
  • Experience or knowledge in any programming language will be an asset (Java, VBA, Bash, .NET, Perl)
  • Experience in Power Automate workflows creation will be an asset
  • Unix user skills will be an asset
  • Experience in finance and/or banking sector will be an asset
  • Strong customer-orientation and communication skills
  • Team player with excellent analytical skills and a results-driven and quality-oriented work ethic
    • Working in the innovative and entrepreneurial environment of a growing international company.
    • Joining a team of talented experts in banking and payment solutions.
    • Comprehensive onboarding process.
    • External and internal trainings.
    • Opportunities to growth.
    • Work-life balance.
    • Flexible working hours.
    • Hybrid model of work.
    • Contract of employment.
    • Competitive salary with excellent benefits: private health insurance for employees and their family, group life insurance, pension plan 5%
    • Language courses during working hours.
    ,[Provide highly visible customer support through diagnoses and routing of incoming incidents, as well as executing standardized work requests., Setup, integration and parameter definition of applications new releases., Support and maintain business processes and/or technical components (especially customized solutions) in FIS applications., Invent and implement new ideas to automate existing processes., Analyse, check and solve assigned daily issues or route to proper department., Cooperation with first and second level support teams in the event of workarounds or troubleshooting in the customer environment within Incident Management., Apply new solutions to speed up workflow and increase customers' satisfaction., IT service management considering ITIL service and process standards.] Requirements: Additionally: Sport subscription, Private healthcare, Training budget, Lunch card, International projects, English lessons, Friendly atmosphere, Integration events, Multisport, Free coffee, Free parking, Free snacks, Free beverages, No dress code, Modern office, Free fruit, Free breakfast.

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