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Senior Team Lead with French @
3 weeks ago
YOUR PROFILE
- Good verbal and written French language
- Experience in Major Incident Management domain
- Enthusiastic, hardworking, confident with a "can do" attitude
- Ability to work with a minimum of supervision as well as perform under pressure and meet tight deadlines
- Sense of ownership / commitment
- Customer-focused attitude
- Excellent interpersonal and communication skills
Nice to have:
- Experience in a managerial position would be an asset
- ITIL certificate
- Experience in management of projects
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR ROLEWe're currently looking for a French speaking Senior Team Lead with French.
The selected candidate will lead the Service Management Team within the engagement and ensure that the levels of service meet or exceed service targets/aspirations and clients' expectations.
WHAT YOU'LL LOVE ABOUT WORKING HERE
- Well-being culture: medical care with Medicover, private life insurance, and Multisport card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
- Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
- Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
- Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok — @capgeminipl.
ABOUT CAPGEMINICapgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
,[Your will contribute to the early identification and escalation of service issues and monitor the quality of the service. You will focus on continuous improvement and spot automation opportunities.You'll be responsible for the day-to-day team management: planning, performance management, coaching and mentoring. You will act as a promoter: develop career paths in collaboration with team members, responsible for identification, assessment and alignment of the key competencies required to be successful on the available career paths] Requirements: Additionally: Sport subscription, Training budget, Private healthcare, International projects, Free coffee, Bike parking, Shower, Mobile phone, Modern office, No dress code.