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Administrator Technical Support @

3 weeks ago

Warszawa, Mazovia, Czech Republic AVENGA (Agencja Pracy, nr KRAZ: 8448) Full time
  • Administration knowledge of some of the following: Jamf Pro, MacOS administration, Google Workspace, Slack, Atlassian (Jira, Confluence & Jira Service Management) and SSO management
  • Foundation knowledge of Information Security
  • Self-starter and a fast learner who has a flexible approach and enjoys collaborating with others to deliver a common goal
  • Able to identify and automate repeatable processes using workflow automation tooling. You know how to strike the right balance between automation and manual process on a cost-benefit basis
  • Ability to provide technical support with a positive, helpful attitude
  • Able to prioritise the best long-term outcome for our colleagues and being able to communicate key messages (good communicator)

We are Bank as a Service provider in the UK, underpinned by innovative technology and backed by reach and strong balance sheet.
We're a high performing team that's always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.

We meet 2 times a month in the office in Warsaw the rest remotely.

,[Technically support the employee via our Service Desk tool, Executing tasks/projects for improving the security and ways of working aspect of our technology environment, Collaborate with our Service Management, Security, Privacy, Engineering and HR teams, Provide technical support on our device estate to ensure the end users can work safely and securely in line with our remote first work environment policy, Deliver value at pace while communicating effectively and managing expectations of stakeholders, Look at opportunities to automate and improve processes so we scale the impact of our work, Ensure systems are compliant with internal security standards, Maintain accurate asset management records and up-to-date documentation of support and operations processes] Requirements: macOS, Jamf Pro, Google Workspace, SSO, Slack, Jira, Confluence Tools: Jira, Confluence. Additionally: Sport subscription, Private healthcare, International projects.