Finnish​-speaking Customer Service Consultant @ Teleperformance Poland

21 hours ago


Remote Warsaw, Czech Republic Teleperformance Poland Full time

We support customers of one of the largest manufacturers of home appliances/ RTV equipment.

We are growing and looking for consultants who are enthusiastic and committed to serving customers.


Our requirements: ​

  • Fluency in Finnish B2/C1.
  • Excellent command of English B1/B2.
  • Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).
  • Smile, positive attitude, communicative, willingness to learn.
  • Ability to type quickly on a computer keyboard.
  • Availability for at least 120 hrs per month; Project hours: Mon–Fri 8:00-18:00.

What we offer: 

  • Civil contract with a rate of PLN 60,00 gross/h.
  • We will support your relocation to Warsaw, Poland. Depending on your needs, we offer accommodation for the first month or a relocation bonus of PLN 4000 gross.​
  • The possibility of arranging a convenient collaboration schedule.
  • Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, shopping codes, cinema tickets, and much more.
  • The possibility of switching to hybrid work after 2 months- after training and the first month of independent​ work with good performance and obtaining manager's permission. ​
  • Opportunities for personal and language development - internal training and free access to a language learning platform are available.
  • Opportunity to grow within the company's structures - we specialize in identifying talent among our agents through internal recruitment. This is a chance for you to build a career path.

Interested in remote work?

It is possible

  • 100% remote
  • Pay:
    • PLN 55 gross/hour during probation (first 3 months)

    • Increase to PLN 60 gross/hour after minimium 3 months with good KPI results
  • Contract: Civil contract (umowa zlecenie)
  • Benefits: Medical care, sports card, language platform access.
,[Provide technical support to equipment users., Diagnose and resolve technical problems., Providing information on products and their functionality., Entering requests into the system.] Requirements: MS Office Suite Tools: . Additionally: Sport subscription, Private healthcare, International projects.

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