Solutions Architect @ Zowie

23 hours ago

Warsaw, Czech Republic Zowie Full time
Ideally, you'll bring with you:
  • Strong Computer Science / software engineering background.
  • 3+ years of experience designing and delivering complex software solutions to enterprise customers.
  • In-depth grasp of complex enterprise architectures - data storage, interoperability, etc.
  • Hands-on integration (REST/GraphQL, etc) skills and solid coding ability in Python, JavaScript, or Java.
  • Strong stakeholder management and executive relationship building skills.
  • Great planning and prioritization skills in a fast-paced environment.
  • Excellent communication skills in both English and Polish.
  • Coaching mindset to enable TAMs, customers, and partners to adopt Zowie successfully and scale.

It'll be awesome if you have:
  • Experience launching AI Agents and driving adoption with enterprise customers.
  • Knowledge of telephony: SIP trunking and call routing/setup.

About Zowie:

At Zowie, we’re revolutionizing how businesses interact with their customers. We’re creating a future where AI Agents handle 100% of customer service interactions—delivering instant, personalized, and exceptional experiences.

We believe AI Agents represent the next major technological shift, and Zowie is positioned to lead the charge. Leading consumer brands like Monos, Decathlon, and InPost already trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly.

About the role:

With strong product traction among world-class enterprises, we’re now looking for a Solutions Architect to join our team - to design and oversee the most sophisticated and impactful GenAI product implementations out there. It’s an amazing opportunity for strategic, business-oriented technical people who love making complex enterprise architectures work smoothly to generate a ton of value.

Interested? Reach out and let’s chat

We are:

  • Ambitious and innovative. We never settle. We always look for better ways of doing things.
  • Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
  • Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment.
  • Growing fast. You’ll have a lot of autonomy and impact as we grow.
,[Become an expert in GenAI platform adoption by large enterprises., Lead executive-level and senior technical conversations to help translate requirements into a jointly agreed architecture and adoption plans., Design and document complex multi-system integrations (e.g., e-commerce, CRM, data layers, telephony); run discovery and solution workshops; guide implementation., Oversee all key initiatives handled by Technical Account Managers (TAMs) to ensure reliable delivery of best in class solutions that meet customer needs., Support expectation-setting with customers and channel feedback to Product and leadership to inform roadmaps and standards., Act as a subject-matter expert for partners; enable their engineers during onboarding and adoption.] Requirements: Scripting, Communication skills, Architecture, Enterprise Architect, Customer relationship management, Stakeholder management, Programming, JavaScript, Python, API, REST API, GraphQL, SOAP, SaaS, AI Additionally: Sport subscription, Training budget, Private healthcare, Small teams, Employee Stock Option Plan (ESOP), Unlimited paid time off, Great company offsites, Free coffee, Bike parking, Startup atmosphere, No dress code, Free snacks, In-house trainings, In-house hack days, Modern office, Free beverages.

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