Delivery Manager @ Sii Polska

3 days ago

Cracow, Czech Republic Sii Polska Full time
  • Proven experience in a Delivery Manager or similar role, overseeing service delivery and managing complex BAU activities
  • Exceptional organizational and problem-solving skills with keen attention to detail
  • Strong ability to coordinate across sales, recruitment, technical, and operational teams
  • Excellent communication skills with a proven ability to manage multiple stakeholders effectively
  • Analytical mindset with expertise in data reporting and deriving actionable insights
  • Familiarity with contract management, workforce planning, and operational best practices

We are looking for a proactive and organized Delivery Manager to lead the successful delivery of services for one of our key clients from the financial industry.

This position involves managing complex Business-As-Usual (BAU) activities, ensuring operational efficiency, and driving high standards in both service delivery and internal processes.

The ideal candidate will excel in leadership, process optimization, and stakeholder management, ensuring seamless collaboration between Sii teams and Clients.

,[Oversee the delivery of services to the client, ensuring adherence to timelines, quality standards, and client expectations, Act as the primary point of contact for the client, fostering strong relationships and maintaining high satisfaction levels, Monitor project progress, proactively identify risks, and implement mitigation strategies, Drive continuous improvement initiatives to enhance service delivery, operational efficiency, and client satisfaction, Conduct regular meetings with Sii team leaders to ensure alignment on project goals, challenges, and deliverables] Requirements: Additionally: Sport subscription, Training budget, Private healthcare, Small teams, International projects, Free coffee, No dress code, Modern office, Free breakfast.

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