
Lead Site Reliability Engineer @ Kontakt.io
1 day ago
- 10+ years of experience in Site Reliability Engineering or Cloud Infrastructure.
- Proven success scaling high-traffic, mission-critical platforms in SaaS, IoT, or healthcare.
- Deep expertise in cloud platforms (AWS), Kubernetes, and distributed systems.
- Strong background in monitoring, logging, and observability with Prometheus, OpenTelemetry, or similar tools.
- Hands-on experience with incident management, postmortems, and building resilient systems.
- Deep knowledge of CI/CD automation, GitOps, and infrastructure as code (Terraform, etc.).
- A mature leadership approach, with the ability to drive technical strategy while growing and mentoring a high-performance SRE team.
- Strong understanding of network security, access management, and compliance frameworks (HIPAA, SOC 2).
Bonus Points If You Have:
- Experience with healthcare IT, including EHR data, FHIR, and HL7 interoperability.
- Expertise in real-time distributed systems, event-driven architectures, or large-scale data pipelines.
- Prior experience leading on-call rotations and major incident management processes.
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.
We’re looking for a SRE Leader to own the reliability, performance, and automation of our cloud-based, real-time platform. This role will focus on keeping our platform running smoothly 24/7, minimizing downtime, improving observability, incident response, and self-healing automation. You will lead and scale the SRE team to ensure our infrastructure stays ahead of demand, operates efficiently and meets the needs of our growing healthcare customers.
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