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Zebra Technologies

Business Operations, Senior Advisor

Found in: European Language Jobs



Our Customer & Partner Services (CPS) organization are accountable for booking, invoicing and maintaining Zebra’s orders of hardware, software, services and supplies. We also provide key support to our customers and partners for queries pertaining to order fulfillment.

CPS are navigating through several key transformational efforts in the realms of customer and employee experience with a focus on people, process, tools and technology. Our goal is to deliver an ordering & invoicing experience that enables our customers & partners to order, enhance or expand any Zebra solution or service, anytime, anywhere with ease and simplicity. 

We have a fantastic opportunity for someone to come and join our global leadership team in the role of Business Operations, Senior Advisor, reporting directly into the Director of Customer & Partner Services.

The Business Operations, Senior Advisor will drive strategic business initiatives and translate our business strategy and direction into actionable outcomes through collaboration with key stakeholders. Leading our business operations activities within CPS, this role will support the planning and execution of our business operations priorities.They will also act as a chief of staff to help align our teams and advance progress against our goals and initiatives.  

The successful candidate will have a high degree of autonomy and will own the effective and efficient internal workings of our global senior leadership team. Formulating and administering policies and programs to drive productivity and continuous improvement activities, ensuring operational achievement of agreed objectives. This role will manage one employee situated in the NALA region to support the execution of agreed objectives.  There is scope for further team expansion as the role evolves. There is also scope for enhanced career growth within Zebra for the right candidate.


  • Creates, drives, and proactively modifies the business unit or functional management operating system, including but not limited to: weekly staff meetings, monthly reports, operations reviews, All Hands meetings and business strategy sessions
  • Collaborates with the functional senior leadership team and support resources on a variety of structural, systemic, process, and learning elements to advance achievement of business objectives
  • Supports business unit / functional expansion in greenfield areas by creating/programming new and different vehicles to enable valued outcomes.
  • Collaborates with functional Director & VP on ownership for and content associated with end-to-end processes and metrics for managing and measuring business outcomes
  • Facilitates dialogue in leadership communities through effectively planning agendas, engaging the team, and managing the time.
  • Contributes to / leads various steering committees aligned to the function / business unit advancing Zebra culture, I&D, and the business in material ways.
  • Leads multiple simultaneous moderate-to-complex initiatives across functions and/or sites. Independently engages additional resources as needed to address obstacles or delays. Adjusts the plan with management buy-in as delays/obstacles are experienced.
  • Assists, creates, and supports facilitation of project framework for key external operational partners
  • Interfaces with various Zebra business resources and analysts to assemble and organize, synthesize, and meaningfully interpret information valuable for business decision-making.
  • Engages in industry benchmarking (Gartner, TSIA, etc.) to establish meaningful comparisons and objectives for functional initiatives.


  • Master’s degree in business discipline (MBA, MSM, MSOD are deal)
  • Minimum 12 years of experience
  • Applicable professional certifications
  • Global cultural awareness and leadership capability
  • Creative and innovative profile
  • Ability to maintain confidentiality of sensitive discussions
  • Adaptive interaction profile that bridges from junior to executive leaders
  • Strong business acumen and organizational savvy
  • Advanced organization, multi-tasking, and follow-up skills
  • Self-directed and demonstrates agility
  • Advanced communication, facilitation, and presentation skills
  • Ability to coach / mentor, also manage / influence leaders of others
  • Ability to bridge strategy from concept to application
  • Lean process improvement skills and demonstrated background
  • Solid execution skills and demonstrated track record of accountability
  • Collaborative behaviors balancing a sense of urgency and patience
  • Demonstrated ability to project manage
  • Intermediate skills in PC based documentation tools including MS Office and MS Project
  • Leverages Power BI for analytics (user-level skills)
  • Proficient with Zoom, MS Teams, and similar video conferencing functionality
  • Proficient level of written and spoken English




  • 5 weeks of vacation, 5 sick days and 4 volunteer days paid off
  • Multisport card at a reduced price
  • Meal contribution
  • Monthly contribution 800 CZK/month in the form of credits on your Benefit plus card with cafeteria system where you can choose from wide range of activities/benefits from Health, Sports, Travel, Wellness, Development, Culture up to company Language courses
  • Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments
  • Annual bonuses based on financial results
  • Yearly salary increases according to individual performance
  • Employee referral bonus for bringing New Talent to Zebra
  • Free beverages and fruit days (coffee, tea, milk available in our kitchenette)
  • Life & Pension insurance contribution
  • Dress for your day - Choose attire that fits your personal style and your day
  • Company preschool (in Czech or in English)
  • New modern and multifunctional workplace at Vlněna Office park in the city centre
  • Discount at our partners (T-Mobile, Banks, HP, Dell, Microsoft Office)

About Zebra

We are Zebra Technologies. We build today, so we can create tomorrow.

Zebra is an international equal opportunity US employer, established for 50 years, committed to a diverse and expansive work environment The diversity of our people and their ideas powers our inventiveness. We sell innovative technology solutions within barcode and product identification - RFID, barcode scanners, printers, data analytics and software. We employ over 7,000 people across 100 locations in 50 countries.

Our solutions are used by logistics, manufacturing, hospitality, healthcare, retail industries and postal services all over the world and, even by football professionals Zebra in Brno was awarded as a TOP employer of the year 2018 in Jihomoravsky kraj and also ABSL Diamonds Awards 2019 for innovations and 2020 for Employer Branding & People Engagement.

Send us your CV in English. Be part of Zebra family.


56 minutes ago

Brno, Czech Republic

Full time

Zebra Technologies

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