Patrique Mercier Recruitment is thrilled to announce a fantastic opportunity for a Czech Speaking Customer Support representative to work in Greece, complete with a fully paid relocation package This role is an excellent fit for individuals eager to explore a new culture while providing outstanding support to Czech-speaking customers. In this role, you will respond to customer inquiries, resolve issues, and ensure a positive customer experience. If you are fluent in Czech and ready for a new adventure, we would love to hear from you

• Provide exceptional customer support via phone, email, and chat in Czech.
• Assist customers with inquiries regarding products and services.
• Efficiently manage and resolve customer complaints and concerns.
• Educate clients about available services and guide them through processes.
• Document customer interactions accurately for quality assurance.
• Collaborate with team members to enhance overall customer satisfaction and service efficiency.

Requirements

• Fluency in Czech (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Prior experience in customer service or support roles is preferred.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Willingness to relocate to Greece and embrace a new cultural experience.
• A positive attitude and the ability to work effectively in a team setting.
• Familiarity with customer service software is a plus.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )