Senior Specialist, E2E Partner

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

Purpose and Objectives
The E2E Partner & Ecosystem Team within CPIT designs and implements scalable, automated end-to-end processes supporting SAP's partner business. We leverage AI and process intelligence to simplify operations, ensure compliance, and enhance partner experience

As a Senior Specialist - you'll design and optimize E2E processes for new and existing partner business models, with a focus on Lead-to-Close.

Key Responsibilities:

Align business requirements across stakeholders (PES, Deal Execution, Demand Management, O2I, Ethics & Compliance).Document processes, requirements, and user stories for delivery teamsDefine and monitor KPIs and success metrics.Identify process inefficiencies and drive continuous improvement.Maintain process documentation in SignavioSupport teams through training and best practice sharingEnsure compliance with SAP standards and policies

Skills and Qualification:

Strong background in process design and improvement (Lean, Six Sigma, BPM)Proven success in standardization and simplification across systems.Knowledge of SAP Partner Models and Harmony landscape would be a plusSolid analytical, problem-solving, and stakeholder management skills.Excellent communication, integrity, and adaptabilityCustomer- and results-oriented mindset.Master's in Business, Computer Science, or related field preferredExperience working across cultures and time zones.Willingness to deep dive into complex systems and processes

Work Experience:

5+ years of relevant experience, preferably within SAPBackground in operations, consulting, or developmentFamiliarity with SAP Cloud Portfolio, sales, and customer operationsKnowledge of ITIL and CRM processes a plus

Additional Information:

Open to part-time arrangements

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid

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