Customer Service Representative
5 days ago
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.
Responsibilities- Handle high amounts of live chat and phone calls
- Identify and evaluate customers' needs to deliver satisfaction
- Provide accurate, valid and comprehensive information
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers
- 1+ years experience of proven customer facing experience or experience as a customer service representative
- Fluent in English and German
- Willing to work weekends and irregular hours which will include night shifts
- Strong ability in using IT for professional use and can handle somewhat technical queries from customers
- Exceptional written communication skill and a good listener
- Ability to multi-task, prioritise, and control time effectively
- Knowledge of the cryptocurrency/blockchain field is a big plus
- Multi-lingual capability is a big plus
Why Binance
- Shape the future with the world's leading blockchain ecosystem
- Collaborate with world-class talent in a user-centric global organization with a flat structure
- Tackle unique, fast-paced projects with autonomy in an innovative environment
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
-
Prague, Hlavní město Praha, Czech Republic Kyndryl Full time 30,000 - 60,000 per yearWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave...
-
Prague, Hlavní město Praha, Czech Republic Kyndryl Full time 183,000 - 549,000 per yearWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave...
-
Customer Service Representative
5 days ago
Prague, Hlavní město Praha, Czech Republic Envista Holdings Corporation Full time 30,000 - 50,000 per yearJob Description:Job DescriptionEnvista is a dental corporation, and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.Within the group, Ormco is an orthodontics business,...
-
Customer Service Representative
5 days ago
Prague, Hlavní město Praha, Czech Republic Global Payments Inc. Full timeEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...
-
Customer Service Representative with Portuguese
2 hours ago
Prague, Hlavní město Praha, Czech Republic Envista Holdings Full time 30,000 - 60,000 per yearOperating Company: Nobel BiocareLocation: Prague,Hlavni Mesto Praha,CZDate Posted: October 3, 2025Req Number: R5024192Job Description:Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be...
-
Customer Service Representative
5 days ago
Prague, Hlavní město Praha, Czech Republic QuidelOrtho Corporation Full timeThe OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...
-
Customer Service Representative with Portuguese
2 hours ago
Prague, Hlavní město Praha, Czech Republic Envista Holdings Corporation Full time 360,000 - 420,000 per yearJob Description:Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.Within the group, Nobel Biocare is an implantology business, currently...
-
Customer Service Representative with French
5 days ago
Prague, Hlavní město Praha, Czech Republic Envista Holdings Corporation Full time 360,000 - 420,000 per yearJob Description:Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.Within the group, Nobel Biocare is an implantology business, currently...
-
Customer Service Representative with Spanish
5 days ago
Prague, Hlavní město Praha, Czech Republic Envista Holdings Full time 300,000 - 420,000 per yearOperating Company: Nobel BiocareLocation: Prague,Hlavni Mesto Praha,CZDate Posted: September 29, 2025Req Number: R5024208Job Description:Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will...
-
Customer Service Representative
5 days ago
Prague, Hlavní město Praha, Czech Republic QuidelOrtho Full timeThe OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...
