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Sr. Associate, WFS-GCO

2 weeks ago

Prague, Hlavní město Praha, Czech Republic Amazon Full time 400,000 - 600,000 per year
The role manages comprehensive candidate support services through direct communication and guidance throughout the hiring process. We are looking for a bilingual professional with native Polish and fluent English skills who is passionate about delivering exceptional candidate experiences, possesses strong problem-solving abilities, and can contribute to the efficiency of our recruitment operations through effective communication and cross-functional collaboration.

Key job responsibilities

• Respond to candidate inquiries via email, and phone

• Guide candidates through each stage of the hiring process

• Provide accurate information and resolve issues promptly

• Collaborate with internal teams to escalate complex cases

A day in the life

• Respond to candidate inquiries via email, and phone

• Guide candidates through each stage of the hiring process

• Provide accurate information and resolve issues promptly

• Collaborate with internal teams to escalate complex cases

Basic Qualifications:

• Native-level proficiency in Polish and fluent English

• Excellent communication and problem-solving skills

• Customer support or administrative experience is a plus

• Knowledge of all MS Office tools

• Ability to work independently and collaborate with cross-functional teams.

Preferred Qualifications:

• Experience in customer service or communication roles is a plus.

• Strong team spirit and collaborative behavior

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