Staff CloudOps Engineer

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
 
Our vision:  A world where everyone is free to focus on their most purposeful work, together. 
 About the Role:

As a Cloud Ops Engineer at Wrike, you have advanced skills in supporting cloud and data center infrastructure with security in mind. You know how to work with monitoring and logging systems, containers, networking, automation, and debugging a reasonably complex infrastructure. You feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution

In this role, you would join a core development team of 250+ engineers developing Wrike and become a part of the whole operations department which is exposed to various technologies and systems. Does this sound like you? If your answer is yes, we'd love to speak with you

Team Dynamics:

We have two dozen folks in the SysOps Department, consisting of three teams distributed in Prague, Cyprus, and Tallinn. As a core member of our team you will be:

• Managing the Wrike product infrastructure
• Implementing reliable solutions to ensure a product uptime SLA of 99.9%
• Working with GCP, AWS and other cloud providers in the IaC paradigm
• Introducing and supporting new infrastructure services
• Actively participating in incident response and management, including on-call duties
• Developing and maintaining professional connections within and outside of the team

Technical Environment:
We run 150+ Java based SaaS applications in Kubernetes for a massive audience of over 20,000 organizations in 3 Data Centers both on-premises and in cloud.
 
Key technologies and tools include:

• Linux (core platform for all services)
• Kubernetes and ArgoCD (Service-oriented architecture)
• Nginx, HAproxy and Istio for load balancing
• GCP, AWS and Cloudflare are our cloud providers
• Zabbix and Prometheus (VictoriaMetrics) for monitoring and alerting
• Graylog, Elasticsearch/Logstash, Fluentd for centralized logging
• Puppet, Ansible and Terraform for defining everything as a code
• Python and Bash for automation and tooling
• Jenkins and Gitlab-CI for CI/CD
• PostgreSQL as DB platform
• Kafka and RabbitMQ for messaging

Your Impact:

• Lead the evolution of our enterprise-grade logging and monitoring platforms (Graylog, Elasticsearch, Zabbix, Prometheus), ensuring they scale with business growth.
• Design and extend observability pipelines (data ingestion, storage, correlation, and alerting).
• Partner with developers, SysOps, and security teams to proactively improve visibility, reliability, and incident response.
• Ensure availability, performance, and security of mission-critical Linux-based infrastructure.
• Drive automation-first approaches for infrastructure and operational tasks using Python, Bash, and configuration management/IaC tools.
• Influence architectural decisions with a strong site reliability engineering mindset, balancing performance, cost, and resilience.

Your Qualifications:

• Deep expertise in monitoring and logging ecosystems, ideally with Zabbix, Prometheus (VictoriaMetrics), Graylog, and Elasticsearch.
• Expert-level Linux administration skills with proven experience running large-scale, highly available infrastructure for SaaS/web applications.
• Hands-on production experience with Kubernetes.
• Strong background in infrastructure as code (Terraform, Ansible, or Puppet).
• Experience operating across multi-cloud and hybrid environments (AWS, GCP, on-prem).
• Experience working with cross-functional teams, driving initiatives, and acting as a technical authority.
• Effective communication skills (Upper-Intermediate English or higher).

Why Join Wrike?

• 25 days of holidays
• Cafeteria bonuses (Benefit plus) 
• Meal vouchers (220 CZK/working day)
• Sick leave compensation
• Private healthcare membership (Canadian Medical)
• Pension plan
• Mobile tariffs
• "Lítačka" transportation annual coupon reimbursement
• Multisport card
• Parental leave
  
  

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.

#LI-AV1

Who Is Wrike and Our Culture
We're a team of innovators and creators who solve the complex work problems of today and tomorrow.

Hybrid work mode

Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona 
  Smart: We love what we do, and we're great at it because this is our domain. Our combined knowledge in this space is unmatched.
  Dedicated: We get up every day focused on helping our customers win. We're committed to helping our teammates win, too
  Approachable: We're friendly, easy to get along with, considerate, and helpful. 
Our culture and Values 

Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

Creative

We strive to succeed through continuous innovation. It's our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

 

Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, , Youtube for a feel for what life is like at Wrike. 

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