Fraud and AML Operations Senior Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Global Payments Europe, a leading international company in payment card transactions, running ATM networks, payment terminals, and other payment card acceptance sources is opening a tender for:

To lead the Fraud & AML Operations function for the Banking as a Service / Issuing as a Service business includes end to end responsibility for implementing Fraud Prevention Rules, Fraud Detection Rules, and AML/CFT rules and policies.

This person will manage the team responsible for Transaction Monitoring and End-user Onboarding operations and will be key in designing and enforcing a robust financial crime framework.

Responsibilities

• Define and implement fraud prevention and detection rules across multiple products and client types.
• In cooperation with a Compliance Manager, develop and maintain fraud and AML/CFT policies and procedures tailored to the fintech issuing ecosystem.
• Manage and continuously improve transaction monitoring and KYC/KYB operational processes.
• Lead, mentor, and manage a team of Transaction Monitoring and End-user Onboarding analysts/operators.
• Conduct complex fraud investigations and prepare detailed internal and external reports.
• Stay informed on emerging threats, evolving fraud typologies, and industry trends in fintech and digital banking.
• Collaborate with internal teams to implement and pilot antifraud tools, analytics, and automation to enhance prevention strategies.
• Act as the main liaison with internal audit, external regulators, and law enforcement authorities when needed.
• Report fraud and AML metrics and risk exposure to executive management.
• Provide guidance to internal stakeholders on fraud-related matters.
• Ensure compliance with relevant regulations and internal policies related to fraud and financial crime.
• Oversee the process of provisioning for potential losses due to fraudulent activities.
• Manage fraud databases and report fraud statistics to relevant stakeholders.

Knowledge and Skill Required

• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and programming languages (e.g., SQL, Python, SAS).
• Excellent communication and interpersonal skills.
• Knowledge of fraud trends, risks, and detection methods.
• Experience in the financial services or fintech industry.
• Familiarity with relevant regulations and compliance requirements.
• Ability to lead and manage teams effectively.
• Experience in developing and implementing fraud prevention strategies.
• Understand the specific risks associated with digital payments and online transactions.

Experience

• 10+ years of related experience in financial crime, with a focus on fraud prevention and/or AML operations.
• Minimum of 5 years in a leadership role with a proven ability to manage and mentor operational teams effectively.
• Direct experience in the financial services or fintech industry , with a deep understanding of the risks associated with digital payments and online transactions.

Education

University degree in Finance, Law, a quantitative field, or a related discipline.

Relevant professional certifications (e.g., CAMS, CFE) are highly desirable.

What we prepared for you:

A wide range of corporate benefits:

• annual bonus
• 5 weeks of holiday
• 5 additional days off, meal tickets - fully paid by the employer (123,-CZK/per worked day)
• Benefit Plus package in the amount of CZK 18,000 per year / possibility to use for health, relaxation, education or vacation /
• pension insurance contribution /2,500 CZK monthly/
• home office and flexible working time
• Soulmio – a mental health care programme
• uLékaře – a health care support)

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact