Communications Manager, Go To Market

Communications Manager, Go To Market

Job Summary

We're looking for a highly organised and collaborative Go To Market Communications Manager to support the planning, communication, and execution of critical enablement initiatives across our Go-To-Market teams. This high-visibility role will help shape how enablement is delivered and experienced, scaling execution quality and operational excellence across the organisation.

 About the Team

The Growth Enablement team develops and manages training and enablement programs that align with Rapid7's strategies and market approach. From onboarding to ongoing education, the team equips our customer-facing functions and partners with the knowledge and skills needed to deliver impact across the full customer lifecycle.

About the Role

As a Go To Market Communications Manager, your primary responsibility will be to drive operational success for the Enablement function through communications, program coordination, and cross-functional alignment. Specifically, your focus will be to:

• Own the planning and development of high-quality communications to be shared across the Go-To-Market teams using multiple platforms to strengthen employee engagement and promote learning across all customer-facing roles.

• Identify the most effective distribution channels (e.g., newsletters, Slack, All Hands, etc.) to maximize reach and engagement.

• Develop and monitor key metrics to ensure achievement of business goals and objectives

• Leverage data to make recommendations and decisions to optimize communication strategies, plans, and investments.

• Create, drive, and enforce consistent communications request and intake processes.

• Support project planning, tracking, and execution to ensure milestones are met and blockers are addressed

• Foster strong partnerships with key stakeholders–acting as a connector between Enablement and cross-functional teams—to align timelines and deliverables

• Build scalable systems, documentation, templates, and repositories to improve consistency and visibility of programs

The skills you'll bring include:

• Experience with delivering employee communications and engagement platforms 

• Strong communication and storytelling skills

• Proven ability to manage multiple concurrent projects and meet deadlines

• High level of organisation, attention to detail, and accountability

• Collaborative mindset with ability to influence without authority

• 5+ years of experience in program management, enablement operations, field communications, or GTM support in B2B SaaS

• Experience partnering with cross-functional teams in fast-paced environments

• Proficiency with tools like Google Workspace, project management platforms (e.g., Asana, , or Smartsheet), and Slack

• Familiarity with enablement, sales, or customer success functions

• Ability to simplify and translate complex information for broad audiences

• Comfort operating in dynamic, evolving business environments

• Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.

We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.

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