P&O Lead Cluster B

Job Description

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape

Your Key Responsibilities:

People Management

• Lead and support a team of P&O Operations Service Delivery Specialists in processing HR administration activities.
• Provide guidance and mentorship to team members, ensuring adherence to internal policies and legal requirements.
• Foster a collaborative and high-performance team environment.

Quality and Efficiency

• Ensure the quality, timely, and efficient management of customer requests.
• Monitor and evaluate team performance, implementing improvements as needed.
• Develop a data-driven approach to optimize our efficiency, inform decision-making and enable more proactive planning of our workforce, in collaboration with other Country P&O leaders
• Ensure compliance with internal regulations, controls, and business objectives.

Customer Service

• Ensure a high level of customer service and satisfaction.
• Address and resolve escalated customer issues in a timely manner.
• Maintain effective communication with customers and stakeholders.

Compliance and Reporting

• Ensure compliance with legal requirements and internal policies.
• Prepare and present regular reports on team performance and service delivery.
• Support audits and internal controls related to P&O operations.

What you'll bring to the role:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 5+ years of experience in HR operations or a related field.
• Proven experience in a leadership or supervisory role.
• Strong knowledge of HR administration processes and best practices.
• Ability to manage relationships locally and globally with Senior Leaders and partner with P&O peers to deliver on our talent agenda
• Strong leadership and team management skills.
• Effective and persuasive communicator with excellent presentation, communication (both written and verbal), influencing and negotiation skills
• High level of attention to detail and organizational skills
• Ability to manage multiple priorities and meet deadlines
• Fluent English Language

You'll receive:

• Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary

• Risk Life Insurance

• 5-week holiday per year (1 week above the Labor Law requirement)

• Cafeteria employee benefit program – choice of benefits from Benefit Plus CZ in the amount of 12,000 CZK per year

• Car Allowance

• Meal vouchers in amount of 120 CZK for each working day (full tax covered by company)

• Multisport Card

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported

Join us

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.