OtC Collections Specialist with Polish

Job Description

Our company's Business Service Center (BSC), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes. The BSC – Europe in Prague, Czech Republic is responsible for the execution and delivery of a broad range of financial services and processes across our company's business divisions and markets for the Europe region.

The Order to Cash (OtC) Collections and Credit Specialist performs daily transactional activities in SAP for EMEA countries and cooperates with respective departments within our company.

Position Responsibilities

Primary responsibilities for this position include, but are not limited to, the following:

• Prioritization of the customers to be contacted based on daily dashboard
• Perform the reconciliation of simple customer accounts and prepare the customer contact by email or calls to discuss the overdue and payment plan
• Prepare the remittances is excel form which should be posted by CashApp team
• Prepare the statement of accounts and Dunning Letter to be sent to customers.
• Release the orders in system after receiving the GoA based on specialist advice
• Download the invoices from system and send it to customers
• Participating on the daily Collections daily reporting
• Perform other administrative task and supporting the managers

Education & Experience Required:

• Bachelor's Degree in Business Administration, Accounting or Finance
• 1 to 2 years of experience in a finance or accounting department of a multinational company required
• Collections experience required
• Business-level English level and advanced level of one of the following languages (Polish,) required.

Technical & Soft Skills Requirements:

• Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
• Strong communication, interpersonal and organization skills required
• Competency in MS Office applications (Excel, Word, PowerPoint) required
• Experience using SAP desired
• Demonstrated commitment to education and professional development
• Attention to detail and analytical skills
• Proactive mindset and advanced problem-solving skills
• Ability to identify and work on improvement / efficiency opportunities

Who we are …

For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

INVENT.

IMPACT.

INSPIRE.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Required Skills:

Client Service, Communication, Microsoft Excel, Polish Language, SAP Services

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Project Temps (Fixed Term)

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

10/17/2025

• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R368474