Coordinator, Academic Affairs

Your Role: 

The Coordinator of Academic Affairs and Career and Internship Programs is a member of the CEA CAPA Prague team, supervised by the Director of Academic Affairs and cooperating closely with the Manager of Career and Internship Programs and another Coordinator of Academic Affairs. The Coordinator will work within the CEA CAPA Prague Academic Affairs team to help manage our Study Center academics, foster cooperation with local university partners providing courses for our students, and handle various tasks and responsibilities related to our career and internship programs.

What You'll Do:

Academic Affairs

Study Center

• Assists with management of SC syllabi, associated preparatory work, and updates/revisions.  
• Assists with keeping the Prague Center in line with requirements set forth by the School of Record for course/faculty approvals
• Reviews evaluation/assessment data to help ensure teaching is always of the highest standard and supportive of stated learning outcomes
• Ensures that faculty and students have the information they need to succeed in teaching and learning at the CEA CAPA Prague Study Center

Partner Relations

• Represents CEA CAPA Prague to external partners including but not limited to local partner universities, focusing on academics but also other aspects of CEA CAPA Prague operations
• Fosters a positive working relationship between the CEA CAPA Prague and local partner universities to accentuate mutually beneficial cooperation, helping ensure proper academic protocols, processes and resources are in place and proactively address any concerns that arise

Advising and Academic Administration

• Communicates academic advising protocols and provides continuous academic advising to students throughout the semester on various academic issues and grievances, such as course selection, performance, attendance, special requests, grievances/grade appeals, etc.
• Ensures students follow academic protocols and seeks opportunities to assist students to succeed at a higher level academically
• In collaboration with other staff in Academic Affairs, maintains and updates the CEA CAPA Prague syllabus library
• Gathers and processes academic semester data (course enrollment, GPA, course evals, etc.). 
• Maintains a close working relationship with the Director of Academic Affairs and members of the Academic Affairs team, proactively bringing issues, concerns, questions, and ideas to the Director of Academic Affairs
• Other tasks and responsibilities as determined by the Director of Academic Affairs

 Career and Internship Programs

 Students 

• Works with students during the months before they arrive in Prague to help them identify the best internship opportunity and refine their expectations of the experience
• Evaluates the readiness of internship program students prior to arrival and addresses problematic cases with CEA CAPA global 
• When students are on-site, help ensure that the placement is effective both for the student and the host site
• Assists with monitoring student progress and engagement with their internship work placement on site and addresses any concerns from employers and students.
• Ensure that students stay on track in terms of meeting their minimum work hours to earn credit
• Interviews students before arrival 

Host Sites

• Contributes to maintenance and expansion of the portfolio of internship placement sites.
• Coordinate the placement matching process, including sourcing new placements ad hoc
• Monitors host site cooperation and addresses concerns
• Making new relationships and maintaining existing relationships with companies and organizations in our portfolio of internship host sites in Prague
• Communicates with potential host sites about students before the program to match students to the best possible placements

Administration and Other

• Coordinates and communicates with CEA CAPA Prague CIP-staff and CEA CAPA global for the placement process, administration, and sharing of best practices
• Handles administrative processes related to the internship program including Salesforce reporting and documentation, contracts, time logs, supervisor evaluations, etc.
• Addresses and documents any issues with students or host sites, notifying the Manager of CIP and/or Director of Academic Affairs as appropriate (and receiving needed support)
• Maintains and updates the internship company log to facilitate institutional memory and cooperation with other staff on the internship program
• Maintains a close working relationship with the Manager of CIP and the Director of Academic Affairs, proactively raising issues, concerns, questions, and ideas and receiving needed support to succeed
• The Internship Coordinator has full support from superiors and other staff, but the Internship Coordinator is also individually responsible to complete certain tasks and responsibilities independently while communicating and concerns and reporting results. Like all CEA CAPA Prague staff, the Internship Coordinator will occasionally help other departments listed above and be expected to interact with students, visitors, colleagues, and professors in an open, positive, and professional way. The Internship Coordinator must be effective in communication with these groups, working within the CEA CAPA Prague team toward clear goals and being authorities for students on our programs

CEA CAPA Prague Team and General Operations

• Spends working hours at the CEA CAPA Prague Study Center when not doing on-site work such as leading student activities
• Cooperates with other staff in completing tasks that are assigned responsibilities to certain sub-teams. 
• Cooperate with other staff in setting a work schedule and then making either temporary short-term or lasting long-term changes to the schedule. 
• Keep in regular communication with other team members, especially supervisors, by email, phone, and text. 
• Cooperate with the whole CEA CAPA Prague team to create safe, educational, and high-quality study-abroad experiences for students. 
• The CEA CAPA Prague team covers agendas related to the following departments:
  • Health and Safety
  • Academics
  • Career and Internship Program
  • Custom Programs
  • Student Services
  • Program Administration
  • Student Housing.

What Makes a Great Candidate: 

• Minimum of 3 years of experience in a workplace interacting with colleagues and customers/clients required. 
• A master's degree is required.
• Competence in behaving and communicating in a professional environment is required.
• Excellent verbal and written communication skills in English and Czech/Slovak required. 
• Authorized to work in the Czech Republic required. 
• International experience preferred.

We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position. 

Who We Are:

At CEA CAPA, we believe studying and interning abroad is a transformative experience. By immersing themselves in new cultures, our students gain valuable skills and perspectives that shape their futures. 

We're proud to be a recognized sector leader, known for our delivery of impactful academic, professional, and cultural experiences. This is achieved through our dedicated global team who provide comprehensive guidance, instruction, support and resources to maximize the benefit of our students' time abroad.

A sense of belonging is central to CEA CAPA's mission. We foster a work environment that values diversity and is free from bias. Our hiring practices are based on professional qualifications, skills, and competence.

With a footprint that spans 53 cities in 20 countries across Europe, Latin America and Australia our 450 strong global workforce deliver exceptional cultural experiences abroad to over 7,000 students per year.

Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply. 

Note: This role profile is intended to provide an overview of the key responsibilities and qualifications for the position. It is not exhaustive, and the role holder may be required to undertake additional tasks and duties, as necessary and in line with evolving business needs. Any proposed permanent modifications to this role profile will be made in consultation with role incumbents, and relevant stakeholders in accordance with applicable policies and legislative requirements.