Partner Success Manager

Location: Hybrid, Prague

Daytrip helps travelers move between cities safely and comfortably with local drivers across thousands of routes worldwide.

We partner with travel professionals who want reliable, high-quality ground transportation for their clients, no stress, no complicated logistics, no "hope this works out" moments.

We're scaling fast and expanding our B2B channel globally, especially across host agencies and travel advisor networks. If you like building something that actually matters and seeing the direct impact of your work, you'll enjoy it here.

We're looking for a motivated and experienced Partner Success Manager who knows how to grow B2B relationships and has proven key account management experience. Travel industry background and experience working with travel advisors or host agencies is a big plus.

This role is all about building strong partner relationships, B2B Partner success, and driving revenue. You'll manage key accounts, represent Daytrip in the travel advisor community, and lead a Junior Partner Success Manager as the channels grows.

If you get energy from supporting advisors, spotting growth opportunities, and turning relationships into meaningful business, you are our person

• Own and execute our travel advisor partner success strategy
• Build and grow long-term relationships with key travel advisors and host agency networks
• Deeply understand partner needs and set them up to succeed using Daytrip
• Proactively support top-tier advisors to increase repeat bookings and loyalty
• Act as the main point of contact for high-value partners - they trust you, they call you
• Identify high-value advisors and build tailored account growth plans
• Represent Daytrip at travel industry events & conferences
• Work closely with the B2B team, Sales, Product, Ops, and Marketing - partnership success is a team effort
• Bring partner insights back into the business to shape product and service improvements
• Track performance and partner engagement to guide priorities
• Lead and develop a Junior Partner Success Manager: clear expectations, coaching

You'll own this motion, drive results, and scale it, we are looking for someone who takes charge and makes things happen

• Proven key account management experience
• Ideally strong travel industry knowledge
• Great English, both written and spoken, with a clear and confident communication style
• You can naturally and authentically build trust - not by script
• A revenue mindset, you are driven by results and sustainable growth, not just maintaining relationships
• Comfortable balancing strategic thinking with hands-on work
• To be able to stay on top of things and adapt when plans change
• Thrive under shifting priorities, you adjust, refocus, and move forward
• Willingness to travel for partner events & industry networking

• Key advisors actively book Daytrip and trust us with their clients consistently
• Partner-driven revenue and repeat business grow quarter over quarter
• Our top agency partners see Daytrip as a go-to, default solution for city-to-city travel
• Advisors feel supported, informed, and looked after ( not just sold to)
• The Junior Partner Success Manager ramps quickly and becomes reliable support under your leadership
• Feedback from the advisor network leads to concrete improvements across product, operations, and experience
• Strong partner relationships result in increased loyalty, advocacy, and referral network growth

• You take ownership and deliver
• You listen first, then act
• You don't hide from tough conversations or messy problems
• You like clarity, you move fast, and you get things done
• You prefer honesty over politics, progress over perfection

• Join a Fast-Growing Startup: Be part of an exciting journey in a rapidly expanding startup that is revolutionizing the travel industry.
• Global Impact: Contribute to a project that is making its mark on a global scale, positioning Daytrip as a prominent player in the travel field.
• Diverse and Talented Team: Collaborate with smart and engaged colleagues from over 15 nationalities, each bringing valuable expertise in IT, marketing, sales, finance, customer experience, and management.
• Flexibility: We've got team members scattered all over the place. We totally get it: flexibility is key. Whether it's adjusting for your time zone or making sure you have time for your loved ones
• Trust and Support: Experience a supportive work environment where learning and growth are encouraged. Benefit from the collective knowledge and guidance of the team.
• Amazing Team Culture: Join a team that knows how to have fun From team building activities and game nights to summer barbecues and unforgettable parties, we foster a vibrant and enjoyable work atmosphere.