ServiceNow Backend Developer

5 days ago

Ostrava, Moravskoslezský kraj, Czech Republic Tietoevry Full time 45,000 - 75,000 per year

As of 2 September 2025, Vivicta, former Tietoevry Tech Services, now operates as a standalone company under our new brand. We've officially launched Vivicta, your trusted Nordic transformation partner, making everyday easier through technology. You can explore more about our brand and what we stand for at

Ready to join us? Click 'Apply' and complete our short application form to get started. Prefer another option? Apply via LinkedIn to automatically populate your details using your profile.

We are looking for a ServiceNow Backend Developer who wants to help build modern, scalable, and AI-enhanced solutions. We offer the opportunity to work with the latest capabilities of the ServiceNow platform — from advanced automation to generative AI — and to develop backend logic that elevates enterprise services to the next level.

You will be responsible for :

  • Develop backend functionalities in ServiceNow using JavaScript (Business Rules, Script Includes, Flow Actions, Scheduled Jobs, Scripted REST APIs).
  • Work with AI capabilities in ServiceNow (Now Assist, AI Search, intelligent routing, predictive models).
  • Contribute to the development and enhancement of the Service Portal and Service Operations Workspace — integrating data, logic, and AI to deliver a modern and intuitive user experience.
  • Design data structures, workflows, and automation across various modules (ITSM, ITOM, CSM or others depending on the project).
  • Build integrations with external systems (REST/SOAP, Integration Hub, event-based integrations).
  • Test, document, and deliver solutions with high quality, including active participation in code reviews.
  • Collaborate with architects, analysts, and other team members in an agile environment.
  • Explore new capabilities of the ServiceNow platform and bring ideas to improve existing solutions.
We expect you to have :
  • Hands-on experience developing on the ServiceNow platform (minimum 2 years) with a strong understanding of its capabilities.
  • Excellent knowledge of JavaScript (server-side scripting).
  • Experience creating Script Includes, Business Rules, Flow Designer actions, and Scripted REST APIs.
  • Ability to design scalable, maintainable, and cleanly written solutions.
  • Experience with integrations (REST, OAuth, API best practices).
  • English proficiency sufficient for effective communication in an international team.
Nice-to-have:
  • Experience with AI features in ServiceNow (AI Search, Now Assist, generative AI use cases).
  • Knowledge of Service Portal or Service Operations Workspace.

We offer:

  • The contract is for an indefinite period of time. We count on you ​​ Working on Shift system.
  • Stay fit and fresh. In Ostrava, use the free fitness facilities in the building, in other locations, do sports with Multisport.
  • We'll support you when you're sick. For colleagues who are seriously ill for a long period of time, we contribute to sick pay in excess of the law.  
  • 107 CZK meal allowance on top of your salary.  
  • Educate yourself. We regularly organise and pay for IT courses, certifications, language training and personal development courses.  
  • We contribute from CZK per year. You name it. Choose from contributions for pension and life insurance, sports, culture, health, travel or education in the cafeteria.  
At Vivicta, we are dedicated to supporting your success on your individual career path, offering opportunities for professional growth. We foster a collaborative culture and partner with leading market vendors on engaging projects across industries.Our flexible hybrid working model reflects our culture of trust which rooted into our daily operations. We prioritize a healthy work-life balance for our colleagues and embrace openness, curiosity, and continuous learning.We encourage a mindset of adaptability, ensuring our people stay ahead of emerging trends to deliver innovative solutions and inspire our customers in a rapidly evolving digital landscape.We conduct background checks for all final candidates, and some roles may require security clearance during hiring or later—always handled within local legislation and with care and confidentiality.Vivicta is committed to diversity and welcomes applicants of all genders, ages, abilities, ethnicities, orientations, beliefs, and backgrounds. Vivicta declines calls from recruitment companies. 

#LI-IN1 #LI-Hybride

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