Technical Lead Platform Reliability

We're an innovative leader in Business Intelligence, turning complex customer data into actionable insights with a powerful analytics platform. Our technology runs across AWS and Microsoft Azure and supports decision-making for companies worldwide. At our core is a collaborative team obsessed with reliability, performance, and continuous improvement.

Join our DevOps & Infrastructure team as the Lead Platform Reliability & Integrations Engineer. This isn't a generic "DevOps" opening, it's a hands-on, high-impact role at the intersection of site reliability, data platform operations, and systems integration. You'll act as a technical lead (no direct people management), shaping innovation and product direction for our platform capabilities and tooling.

Expect to evaluate and run PoCs for new products/tools, propose replacements where they make sense, and present your recommendations to the team. We maintain a modern stack, keeping every technology we use on the latest supported releases. You'll own the health, scalability, and seamless integrations of our backend platform — data warehouses, metadata processing, orchestration workflows, and complex calculation services — so it all runs flawlessly at scale.

You'll thrive here if you love digging into tough problems, architecting resilient systems, and partnering across teams to raise the bar on platform reliability and integration quality—while staying adaptable, learning quickly, and keeping a broad systems perspective.

• Strategic Leadership: Influence architecture decisions and system design, guiding technical direction to support scalability, reliability, and maintainability
• Innovation & Product Direction: Identify opportunities to replace or introduce tools/products, lead PoCs to validate approaches and build clear technical/business cases.
• Deep Troubleshooting: Proactively identify system bottlenecks and complex issues, driving timely solutions and improvements.
• Observability & Automation: Level-up monitoring, alerting, and runbooks; expand IaC and repeatable automation to reduce toil and speed delivery.
• Cross-Team Collaboration: Partner with DevOps, Data/Backend Engineering, and Product to streamline workflows, integrate solutions, and accelerate innovation.
• Stakeholder Communication: Clearly and effectively communicate complex technical information, aligning stakeholders and ensuring timely project delivery.

• Linux Expertise: Deep hands-on experience operating and tuning Linux systems in production.
• Learning Agility & Breadth: Broad systems view and a can-do approach—comfortable diving into unfamiliar codebases or languages and quickly getting productive in complex architectures.
• Leadership & Communication: ability to clearly articulate solutions and lead technical conversations across diverse teams.
• Cloud Fluency: Familiar with AWS and/or Azure (both are a plus, not a must).
• Tech Stack Familiarity: Any of Terraform, Kubernetes, Docker, Puppet, PostgreSQL, Vertica, MariaDB Galera, plus scripting or programming in Perl, Python, C, Erlang, or Java.

• Impact & Innovation: Help shape platform direction, influence product/tooling choices, and see PoCs evolve into production at scale.
• Real Growth: Challenging projects, mentorship opportunities, and room to expand both technical and leadership skills.
• Great People: Open, supportive team that values curiosity and passion about delivering impactful solutions.
• Competitive Package: Attractive compensation, benefits, and a flexible hybrid work setup.

GoodData is a cloud-based analytics platform enabling employees, customers, and partners to interpret data consistently. With an end-to-end pipeline, self-service analytics, low-code/no-code interfaces, embeddable data visualization, and seamless application integration, we deliver robust analytics solutions.