Airline Customer Service Specialist with Italian

15 hours ago

Prague, Hlavní město Praha, Czech Republic BlueLink International Full time 30,000 - 60,000 per year
Description

Here's a taste of what we offer:

  • Possibility of remote work from home
  • 40 days of working from abroad
  • Regular training and long-term development
  • Travel fund: up to CZK per year to spend on airplane tickets for you and your family or friends
  • Leisure: up to 6 000 CZK per year to spend on sports activities/language courses/etc.
  • Meal tickets in the value of 160 CZK per working day
  • 3 extra days of holiday – 23 days in total per year
  • Discounted air tickets with Air France up to 90% discount
  • Growing opportunities (90% of our team leaders/managers have been hired internally)
  • Stable work conditions (permanent contract) and enjoyable environment
  • Private medical assistance ulékaře.cz for you and your relatives
  • Discounts with local shops in the Florentinum building
  • Referral program
  • Company events

If you are:

  • An open and friendly person and you like to connect with people
  • Motivated to learn about airline and luxury industries and products such as loyalty programs, booking of flight tickets, B2B activities, social media, after-flight claims, and related subjects
  • Proficient in English and Italian, interested in using it daily
  • Experienced in customer service (that is a big plus)
Responsibilities

What will your days look like?

  • Helping customers with different requests (through various channels)
  • Being the link between our partners and customers
  • Establishing and managing positive relationships with customers as well as co-workers and supervisors
Qualifications
  • Customer Service 
  • Willingness To Learn 
  • Accuracy 
  • Hard Working 
  • Customer Support 
  • Professional Carrying Capacity 
  • Reliable And Punctual

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