Deployment strategist for retail operations

Duvo is an AI-native automation platform for complex retail operations. Our agents log into ERPs, portals and legacy tools, move data across systems, read supplier emails, and can even make outbound calls to vendors and partners. They finish workflows end-to-end with approvals, guardrails and full audit trails.

We focus on the operational core of retailers: category management, supply chain, finance operations and vendor management. Duvo is live in multi-billion-euro retailers and FMCG environments, typically delivering payback in under 12 weeks.

Your job as Retail Deployment Strategist is to go into those organisations with them and co-lead how Duvo rolls out: where we start, which workflows follow, which stakeholders we bring in, and how we turn early wins into a programme.

You are the person who:

• Knows where value is in big retail orgs and how to access it

• Shapes deployment plans that work in the real world, not in slides

This is a senior, high-leverage role at the intersection of retail operations, consulting and product deployment.

• Partner with retail customers to deeply understand their workflows, targets and pain points, often embedding directly with their teams on-site.

• Collaborate with Forward Deployed Engineers to scope, prototype and deliver solutions powered by Duvo's agent platform.

• Identify and interpret the key datasets and systems that drive retail decisions (ERP, pricing, inventory, promotions, vendor terms) and make sure they are wired into robust, usable setups.

• Design and refine end-to-end user workflows around agents so they solve real problems and can scale across categories, banners and countries.

• Lead training, onboarding and ongoing rituals so managers and frontline teams know when and how to use Duvo, and what "good" looks like.

• Present insights, results and deployment strategy to stakeholders at all levels, from store and category leaders to CIOs and CFOs.

• Drive customer expansion by scoping new use cases, functions and geographies, and shaping how Duvo grows its footprint within each retailer.

You are a senior operator or consultant who has spent years inside large retailers or very close to them. You know the politics, the constraints, and where things really break.

4+ years in one or more of:

• Retail operations, category management, supply chain or finance ops in a large retailer

• Top-tier or strong boutique consulting focused on retail / consumer / operations

• Vendor or SaaS role selling into retailers where you owned deployment or value realisation

Direct experience in at least one of:

• Category management and merchandising

• Supply chain, replenishment or inventory

• Retail finance operations such as bonuses, rebates, AP/AR

Comfortable working around ERPs, planning tools, spreadsheets and portals. You do not need to be an engineer, but messy stacks do not scare you.

• Strong "retail systems" intuition: you can look at a process and quickly see dependencies, bottlenecks and stakeholders

• Executive presence: comfortable with C-level, function heads and senior managers in large organisations

• Structured problem solver: can frame a messy situation into clear options, trade-offs and a practical plan

• Change driver: you have led transformations or major process changes before, not just written decks about them

• High agency, high urgency: you do not wait for instructions; you move, escalate, and remove blockers for the team

• Comfortable in the field: you like being in stores, distribution centres and client offices, not just on video calls

• Background in grocery or non-food retail, marketplaces, or FMCG with complex trade terms

• Experience working with tools like SAP, Dynamics, NetSuite, JDA/Blue Yonder, Manhattan or custom retail systems

• Exposure to automation, RPA or AI projects such as agents, copilots or workflow tools

• Prior work with GTM, sales engineering or value engineering teams on large deals

Our culture principles are simple: high agency and urgency, customer first, growth is everyone's job, high standards with zero ego, and one team.

In practice that means:

• You are judged on real outcomes: live deployments, value delivered, and headroom unlocked

• We argue hard about the work, not about status

• Everyone contributes to growth: references, case studies, intros and product ideas

• We default to sharing context, docs and learnings openly inside the company

• A front-row seat in building the next generation of retail automation, from early design partners to a repeatable motion across markets

• Direct influence on how we deploy Duvo in large retailers and how our product and GTM evolve

• Close collaboration with founders, FDEs and engineering

• Competitive compensation including equity

• Flexible base in Europe with regular travel to leading retailers and partners

If you have ever looked at a big retailer and thought "we could run this with half the manual work if we deployed the right things in the right order", this is your role.