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Microsoft Technical Support Specialist Czech
2 weeks ago
Location: Lisbon, Portugal (On-Site)
Employment type: Full-time
Language Requirements: Czech C2 and English B2
Position: Technical Support Specialist
Description:
We are looking for tech enthusiasts with a passion for solving complex issues to join our team as Technical Support Specialists. You will assist enterprise customers by providing expert technical support, solving problems related to Office 365, networking, Active Directory, and more.
Key Responsibilities:
- Provide exceptional technical support to enterprise clients.
- Investigate and resolve complex technical issues.
- Collaborate with internal teams and escalate issues when necessary.
- Ensure all support requests meet Service Level Agreements (SLAs).
Requirements:
- Strong technical knowledge of Office 365, networking, DNS, and Active Directory.
- Excellent communication and problem-solving skills.
- Previous experience in technical support or IT is preferred.
- Native-level Czech and fluency in English.
Why You'll Love It Here:
- Full-time position with holiday and Christmas bonuses.
- Relocation package including accommodation in fully equipped company-rented apartments.
- Comprehensive training and certification on Microsoft products.
- Career growth opportunities in a leading global tech company.
Please upload your CV in English, don't miss this opportunity and apply now
