Telesales Person

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975.

Telesales Person Czechia

Based in Prague Area- Hybrid

Job ref: JE /64251

Sector: Packaging

Function: Sales

Location: Prague

Client Overview:

Our client is a leading pan European supplier of glass and plastic containers for the pharmaceutical, chemical, food & beverage, and personal care sectors specialising in packaging for Vitamins and SportsNutrition.

Role Overview:

· Manage and grow a portfolio of dedicated customer accounts, overseeing both sales and administrative functions.

· Driving sales through outbound communications, managing customer relationship and supporting new product launches and market research.

· This includes conducting outbound calls to promote and sell a range of products, as well as managing all internal sales activities related to existing, lapsed and prospective customers.

Responsibilities:

· Promote a portfolio of plastic and glass packaging products.

· Proactively contact businesses via phone and email to promote packaging solutions.

· Deliver persuasive sales pitches tailored to customer needs.

· Secure orders over the phone and guide customers through the ordering process.

· Respond promptly to inbound calls and enquiries generated through advertisements and campaigns.

· Handle questions and provide detailed product information to potential and existing customers.

· Follow up with leads to build long-term relationships and convert interest into sales.

· Maintain accurate records of customer interactions, feedback and transactions.

· Process orders and manage the order book efficiently.

· Prepare and handle invoices in coordination with the accounts team.

· Maintain and update a database of customer details and sales activity.

· Source and compile contact lists using directories, purchased databases, and other lead-generation tools.

· Conduct market and customer surveys to gather insights and feedback.

· Assist the Commercial Director with the launch of new products and exploration of new business opportunities.

Candidate Profile:

· Intermediate vocational level or higher professional educational level

· Minimum of two years of work experience in a Sales environment, preferable experience in Telesales

· Strong communication and interpersonal skills

· Proven telephone sales or customer service experience preferred (Cold Calling)

· Ability to build rapport quickly and manage multiple customer interactions

· Proficient in MS Office and CRM software

· Highly organized with strong attention to detail

· Fluent in Czech, English and ideally slovakian

To apply please contact Jane Edwards

Job Type: Full-time

Pay: 850,000.00Kč - 930,000.00Kč per year

Language:

• English (Required)
• Czech (Required)