Customer Quality Engineer

1 week ago

Prague, Hlavní město Praha, Czech Republic OPmobility Full time €45,000 - €60,000 per year

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

OPmobility Lighting covers the entire lighting value chain, from components to complete headlamps, from traditional lighting to intelligent and high-performance products. The business group develops interior and exterior solutions that enable greater design freedom, enhanced safety and driver assistance.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow's clean and connected car.

On this position you will be responsible for taking care of customer quality for new launches and new projects.

Responsibility:

  • Communication with customers and, as needed, visits customers and evaluates their comments on product quality,

  • Transferring customer requirements to internal processes,

  • Monitoring the status of implementation of corrective measures in relation to customer complaints

  • Leading 8D initiative with other team members,

  • Cooperation in analyzing complaints and in proposing corrective measures

  • Communication with resident engineers for individual customers 

  • Cooperation with professional departments in determining corrective measures

  • Cooperation in analyzing the results of internal/extrenal audits and product audits of relevant production programs

Requirements:

  • 5-7 years of experience in customer quality, suppliers quality or project quality, ideally in automotive industry;

  • Experience with APQP & PPAP concepts;

  • Fluency in English is a must; 

  • Fluency in Czech/Slovak or Polish is also required;

  • Ability to work independently with high customer orientation & approach;

  • Perfect time-management and communication skills;

  • Driving license and willngness to travel (once per month);

Benefits:

  • Competitive salary;

  • Annual bonus based on performance;

  • Seniority and Jubilee Bonuses;

  • Travel Allowance;

  • Bonus for vacation and Christmas bonus;

  • Private Pension Insurance and Private Life Insurance;

  • Social Fund;

  • Healthcare;

  • Assistance to Employees' Children;

  • Company Catering/Meal Plan

As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.

#LI-Onsite

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