client advisor

3 days ago

Prague, Hlavní město Praha, Czech Republic Bulgari Full time

BVLGARI is one of the most prestigious brands and global players on the luxury market. We create, manufacture, distribute and sell high-end jewels, watches, perfumes and accessories through a network of over 250 owned stores in the most exclusive shopping areas in the world and selected distributors.

Quality and excellence are the basis of our culture that reflects the same commitment within the working environment to achieve an organization aimed at the full satisfaction of the customer. Excellence for BVLGARI means the perfect balance between top quality products and impeccable services worldwide.

B V L G A R I is looking for a Client Advisor & Sales Support (f/m/d) in Prague to join our team.

Full-time (40 hours per week)

Your Impact:

Client Experience:

  • Craft unparalleled shopping experiences, leaving an indelible mark on each interaction.
  • Uphold the pinnacle of luxury in-store experience, ensuring impeccable presentation, demeanor, and hospitality.
  • Address customer queries and concerns with grace, ensuring seamless resolution.

Client Development:

  • Become the embodiment of our brand, forging connections with potential customers, particularly those in the esteemed high jewelry segment.
  • Nurture existing customer relationships, utilizing advanced CRM tools to foster lifelong loyalty among our esteemed clientele.

Retail Experience:

  • Exceed sales targets and service expectations, delivering unparalleled performance.
  • Master business performance metrics to drive success.
  • Curate captivating visual merchandising displays to showcase our high jewelry pieces flawlessly.

Operational Excellence:

  • Demonstrate proficiency in retail management systems, facilitating seamless transactions and database management.
  • Uphold inventory accuracy through meticulous handling and storage in accordance with company standards.

Your success:

  • Commerce or sales background with a minimum of 4 years' experience in sales, focusing on high jewelry clientele.
  • Jewelry and / or watches experience are a plus but not a must
  • Fluency in Czech and English; proficiency in additional languages is advantageous.
  • Exceptional organizational, administrative, and computer skills.
  • Customer-oriented mindset, coupled with flexibility and ownership.
  • Proactive attitude, effective communication, and keen business acumen.
  • Strong networking abilities and collaborative spirit.
  • Pleasant demeanor with exceptional interpersonal skills, especially in cultivating relationships with high jewelry clientele.

We offer:

  • Performance-related remuneration system.
  • Employee discounts and access to staff online boutiques.
  • Exciting tasks within a globally renowned luxury brand.
  • Training and development opportunities within LVMH.
  • Central location with excellent transportation connections.

JOB NUMBER

BULG09959

COUNTRY / REGION

Czech Republic

CITY

PRAGUE

CONTRACT TYPE

Permanent

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