CRM and Content Management Lead CSEE
Found in: beBee S CZ - 3 weeks ago
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
With around 30,000 people working in approximately 70 countries, we are a truly global partner for better health. Takeda is dedicated to pharmaceutical innovation and tackling diseases for which there is currently no cure. By always putting people first, we empower employees, so everyone can develop to his or her full potential. We are looking for colleagues with the right skills and experiences to support us in improving the quality of the most precious thing we know: life. The CSEE teams have been on an exciting journey together to elevate our Data, Digital & Technology capabilities, in line with our aspiration as a global organization to become the most trusted, science-driven, digital biopharmaceutical company.
We are hiring now an experienced CRM and Content Management Lead, to join our Data, Digital & Technology CSEE team.
ROLE OBJECTIVE
As part of the Central, South and Eastern European (CSEE) DD&T team and putting our patient at the heart of everything we do, you will play a significant role in transforming our Local Operations (LOCs), into the most trusted, science-driven, digital biopharmaceutical company . Your work will support to accelerate the DD&T capabilities and impact for the CSEE countries, by leveraging cross-LOC collaboration and agile ways of working. Working in close collaboration with the CSEE cross-functional partners, as well as regional and LOC teams, you will:
Lead the development of CRM and Content Management system (eg. Promomats, MARV) strategy and capabilities for CSEE
Be the CSEE product owner for CRM and represent CSEE in the EUCAN (Europe and Canada) CRM Community in CRM roadmap and enhancements discussions.
Rollout the Content Excellence capabilities in Takeda’s content management systems in partnership with LOC champions
KEY ACCOUNTABILITIES
Establish standard ways of working and processes to optimize CRM utilization in the CSEE LOCs
Closely collaborate with LOCs CRM Ops and ensure the local teams follow CRM data standards and compliance requirements
Leads on all change projects and major infrastructure changes related to CRM and Content Management systems
Represent CSEE in the EUCAN CRM forum, propose improvements and escalate issues
Define CRM training program(s) addressing specific needs for CSEE, leveraging materials produced by EUCAN and collaborating with CRM Ops for local delivery
Drive the rollout of new capabilities in the Content Management systems, such as content authoring (Shaman), tagging, content sharing and reuse capabilities, DAM, Content data generation and modular content
Ensure data standards are aligned between CRM and Content Management systems
Act as a connector between EUCAN CRM & PromoMats team and CSEE LOCs, ensuring needs & requirements of CSEE LOCs are reflected on EUCAN level and representing CSEE voice in EUCAN
Responsible for change management and communication in the CSEE countries to enhance use and importance of customer and content data and associated systems and technology.
Drive cross LOC collaboration and seek opportunity to leverage LOC work, steal with pride & scale up across CSEE LOCs
Drives consent management strategy and being the point of contact for CSEE countries.
DESIRED BEHAVIOUR
Motivates and influences others without authority to gain support for ideas, strategies, and implementation
Ability to work in ambiguity, while managing complexity and new situations strategically
Builds a collaborative network of relationships with people in a variety of functions and roles, and leverages formal and informal networks to accomplish goals
Ability to adapt to new situations, have strong communication and influencing skills, while promoting ideas and data both verbally and written
Ability to lead the cross-functional team to develop and implement innovative growth strategies.
Extensive expertise, passion, and understanding of Takeda Technology ecosystem, in particular of CRM and Content Management Systems
Has knowledge, understanding, and passion for Agile Ways of working and has the capability to lead by example
COMPETENCIES and EXPERIENCE REQUIREMENTS
5+ years of commercial IT/technology, preferably within the Life Sciences Industry
In-depth understanding of the commercial business. Ability to translate between technical and non-technical language.
Knowledge and experience of customer excellence and customer relationship management, preferably in Life Sciences.
Experience with Vault or Salesforce CRM and required, certifications preferred.
Knowledge and experience with Content Management systems and DAM, namely VAULT
Knowledge and experience with Content Authoring tools
Project Management and Change Management Experience
Role Locations: Can be based in the Netherlands, Belgium, or any other country in South/Eastern Europe.
Empowering our people to shine
At Takeda, we earn the trust of society and our customers through our values of Takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential. As a global top employer, we offer exciting career paths, promote innovation, and strive for top performance in everything we do. Takeda fosters an inclusive, collaborative, and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world. Learn more at takedajobs.com.
Diversity, Equity, and Inclusion
At our heart are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity, and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, race or ethnic origin or disability. If you are interested in this opportunity, we look forward to receiving your application via our online tool
Locations
Hoofddorp, Netherlands
Athens, Greece, Belgrade, Serbia, BGR - Bulgaria Remote, Bratislava, Slovakia, Brussels, Belgium, Bucharest, Romania, Budapest, Hungary, CZE - Czech Republic Remote, Ljubljana, Slovenia, POL - Poland Remote, Tallinn, Estonia, Zagreb, Croatia
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
-
CRM Specialist
Found in: beBee S CZ - 3 weeks ago
, Prague, Czech Republic Philip Morris International Full timeWe are currently looking for a CRM Specialist.Primary goal of this position is to achieve CRM objectives by developing and enhancing the CRM strategy to personalize engagement with our users, as well as by ensuring effectiveness of the digital and direct communication to maximize reach and engagement. You will be focusing on RRP (Reduced Risk Products)...
-
CRM Specialist
Found in: beBee S CZ - 2 weeks ago
, Prague, Czech Republic Philip Morris International Full timeWe are currently looking for a CRM Specialist.Primary goal of this position is to achieve CRM objectives by developing and enhancing the CRM strategy to personalize engagement with our users, as well as by ensuring effectiveness of the digital and direct communication to maximize reach and engagement. You will be focusing on RRP (Reduced Risk Products)...
-
CRM Specialist
Found in: beBee jobs CZ - 4 days ago
Prague, Hlavní město Praha, Czech Republic Philip Morris International Full timeWe are currently looking for a CRM Specialist.Primary goal of this position is to achieve CRM objectives by developing and enhancing the CRM strategy to personalize engagement with our users, as well as by ensuring effectiveness of the digital and direct communication to maximize reach and engagement. You will be focusing on RRP (Reduced Risk Products)...
-
Team Manager
Found in: beBee jobs CZ - 4 days ago
Prague, Hlavní město Praha, Czech Republic Burberry Limited Full timeINTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...
-
Lead Product Manager
Found in: beBee jobs CZ - 5 days ago
Prague, Hlavní město Praha, Czech Republic Rapid7 Full timeAre you a Product Professional who is passionate about making a measurable impact through delivering innovative solutions? Are you motivated to improve customer experiences to help them better manage their security posture? Do you want to join a global technology company with a strong foothold in the cyber security industry with a rich people-centric...
-
Team Manager
Found in: beBee S CZ - 2 weeks ago
Prague, Czech Republic Burberry Limited Full timeINTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to...
-
Lead Product Manager
Found in: beBee S CZ - 3 weeks ago
Prague, Czech Republic Rapid7 Full timeAre you a Product Professional who is passionate about making a measurable impact through delivering innovative solutions? Are you motivated to improve customer experiences to help them better manage their security posture? Do you want to join a global technology company with a strong foothold in the cyber security industry with a rich people-centric...
-
Lead Product Manager
Found in: beBee S CZ - 2 weeks ago
Prague, Czech Republic Rapid7 Full timeAre you a Product Professional who is passionate about making a measurable impact through delivering innovative solutions? Are you motivated to improve customer experiences to help them better manage their security posture? Do you want to join a global technology company with a strong foothold in the cyber security industry with a rich people-centric...
-
Lead Web Engineer
Found in: beBee jobs CZ - 5 days ago
Prague, Hlavní město Praha, Czech Republic Rapid7 Full timeAt Rapid7, the Digital Media Strategy team is at the point of transforming its strategies, channels and approaches to support a customer centric focus globally by elevating existing channels and testing new opportunities. The new strategy is focused on tactics and channels across the buyer journey by delivering a relevant and consistent brand message and...
-
F&B Marketing Manager
Found in: beBee S CZ - 3 weeks ago
Prague, Czech Republic Hilton Full timeThe F&B Marketing Manager will play an important role in assisting the hotel in achieving key objectives in line with the annual Food and Beverage & Marketing plan, current initiatives and relevant marketing activities relating directly to the hotel. This position requires a unique blend of strategic thinking, creativity, and understanding of the hospitality...
-
Lead Web Engineer
Found in: beBee S CZ - 3 weeks ago
Prague, Czech Republic Rapid7 Full timeAt Rapid7, the Digital Media Strategy team is at the point of transforming its strategies, channels and approaches to support a customer centric focus globally by elevating existing channels and testing new opportunities. The new strategy is focused on tactics and channels across the buyer journey by delivering a relevant and consistent brand message and...
-
Lead Web Engineer
Found in: beBee S CZ - 2 weeks ago
Prague, Czech Republic Rapid7 Full timeAt Rapid7, the Digital Media Strategy team is at the point of transforming its strategies, channels and approaches to support a customer centric focus globally by elevating existing channels and testing new opportunities. The new strategy is focused on tactics and channels across the buyer journey by delivering a relevant and consistent brand message and...
-
Lead Security Architect
Found in: beBee jobs CZ - 5 days ago
Prague, Hlavní město Praha, Czech Republic Rapid7 Full timeThis role is for someone who is looking to positively impact Rapid7 with their information security knowledge by contributing to Security Trust & Governance operations. An information security and/or information technology background would set you up for success in this position. Your ability to successfully carry out cross-functional work will require...
-
Lead Security Architect
Found in: beBee S CZ - 2 weeks ago
Prague, Czech Republic Rapid7 Full timeThis role is for someone who is looking to positively impact Rapid7 with their information security knowledge by contributing to Security Trust & Governance operations. An information security and/or information technology background would set you up for success in this position. Your ability to successfully carry out cross-functional work will require...
-
Lead Sourcing Specialist 1
Found in: beBee S CZ - 3 weeks ago
Prague, Czech Republic General Electric Full timeJob Description Summary Negotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Job...
-
Senior Manager, Congress Management TMTT
Found in: beBee S CZ - 3 weeks ago
Prague, Czech Republic Edwards Lifesciences Full timeInnovation starts from the heart. Edwards Lifesciences is the global leader of patient-focused innovations for structural heart disease and critical care monitoring. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our ...
-
Manager, Business Intelligence
Found in: beBee S CZ - 3 weeks ago
Prague, Czech Republic Rapid7 Full timeManager of Analytics - Business Intelligence Rapid7 is looking for a Manager of Analytics to manage, develop and guide a team of analysts and analytics engineers in, working with internal stakeholders to advance the maturity of BI products across the enterprise. You’ll help us design, implement, and scale solutions to deliver critical insights that...
-
Senior Product Manager
Found in: beBee jobs CZ - 1 day ago
Prague, Hlavní město Praha, Czech Republic Rapid7 Full timeAre you a Product Professional who is passionate about making a measurable impact through delivering innovative solutions? Are you motivated to improve customer experiences to help them better manage their security posture? Do you want to join a global technology company with a strong foothold in the cyber security industry with a rich people-centric...
-
Digital Marketing Manager
Found in: beBee jobs CZ - 5 days ago
Prague, Hlavní město Praha, Czech Republic Colgate-Palmolive Company Full timeNo Relocation Assistance Offered# Prague, Prague, Czech RepublicWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...
-
Finance Team Lead
Found in: beBee jobs CZ - 1 week ago
Prague, Hlavní město Praha, Czech Republic Johnson & Johnson Full timeJohnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is "to be trusted...