Customer Service Representative with Spanish
Found in: beBee S CZ - 4 weeks ago
Job Description:
Customer Service Representative is responsible for providing exceptional customer service to our customers and support to the customer service team. This position deals front line with the customer and must always represent the company and our customer service philosophy with the utmost integrity.
Responsible for receiving, monitoring and processing customer orders and requests in a timely manner with emphasis on accuracy and professionalism
Masters the product knowledge of current product portfolio. Provides customer with accurate information regarding our products and sales promotions. Shares the knowledge with junior team members.
Point of contact (telephonic or electronic) for Customers and Sales reps during the day for a quick and dedicated service for both the external as well as the internal customer
Ensures a correct order management: Quotations, Orders, Deliveries and Invoices
Manages product and service complaints
Ensures fulfilment of the local legal requirements
Ensures fulfilment of the local Terms and Conditions of Sales: Returns, Discounts, Freight Charges, Warranty and Product Complaints
Reaches Customer Service targets
Implements all EMEA procedures and processes linked to Customer Care and agreed with the Customer Care Manager.
Promotes campaigns and offers agreed with the Customer Care Manager.
Works and leverages relations with sister companies in whole group
This Job is also suitable for persons with disabilities; attendance required – disabled-accessible building.
#LI-EU1
Job Requirements:
Language : Spanish / Portuguese (desirable)
Communication skills (verbal and in writing)
Resistance to stress and ability to prioritize and multitask
Ability to operate computer systems with accuracy and efficiency (SAP, CRM & Excel)
Ability to adapt and implement new procedures as required to provide excellent customer service
Operating Company:
Corporate
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.
Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com .
-
Regional Head of Category Marketing Services
Found in: beBee S CZ - 3 weeks ago
Praha, Czech Republic Talentor Czech Republic Full timeFor our client, a leading player in the beverages and food sector, operating in 90 markets, we look for a Regional Head of Category Marketing Services. Purpose of the role: • Develop and implement global category strategies for Marketing Services.• Lead the worldwide Procurement team of the Marketing ...For our client, a leading player in the beverages...
-
Cloud Managed Services Engineer
Found in: beBee S CZ - 4 weeks ago
Hlavní město Praha, Czech Republic NEECO s.r.o. Full timeJoin our dynamic team as a Cloud Managed Services Engineer for an exciting new international project. This role is pivotal in providing end-to-end management and technical support for our hosted environment on the Versa platform, tackling diverse and complex networking challenges reported by our global customers. What your working day will look like in...
-
Client Relationship Manager
Found in: beBee S CZ - 3 weeks ago
Praha, Czech Republic Hays Full timeYour new employerOur client operates in the business of marketing services and optimises marketing activities by adding value to customer and prospect communications, online and offline. Works with customers on the planning, creation and delivery of their marketing communications and POS materials. They have world-class specialist production and sourcing...
-
SW & DevOps Support
Found in: beBee S CZ - 3 weeks ago
Praha, Czech Republic Hays Full timeYour new company For our renowned client - an international leader in energy management, we are looking for a skilled SW & Devops Support Specialist.Your new role As an engineer for system software, you provide in depth analysis, resolution of operational issues, software upgrades/migrations and development services. You will act as an interface between...
-
Junior General Computing Technician
2 weeks ago
Praha 1, Czech Republic Serco Full time €22,000 - €27,000Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations,...
-
DevOps /Platform Engineer
Found in: beBee S CZ - 3 weeks ago
Praha, Czech Republic Talentor Czech Republic Full timeAs a DevOps /Platform Engineer, you will work within DSPE Classic Toolchain function. The intent of this function is to provide technical product ownership for all the Classic DevOps Tooling and to maintain and improve the tool offerings to our internal customers. You will have an opportunity to join ...As a DevOps /Platform Engineer, you will work within...
-
Senior Salesforce Developer
Found in: beBee S CZ - 3 weeks ago
Praha, Czech Republic Hays Full timeYour new company A technology hub for the international insurance organisation, nestled in the vibrant heart of Prague, serves as a dynamic partner across Europe. With a diverse team of over 250 professionals representing more than 20 nationalities, this hub offers a broad spectrum of services. These include cybersecurity, data science, cloud engineering,...
-
Project Manager
Found in: beBee S CZ - 3 weeks ago
Praha, Czech Republic Reed Czech Republic Full timeOur client is a global leading supplier of electrical and electronic safety components, DC grids, traction power systems for railways and solutions for renewable energy. Reed is seeking an experienced Project Manager. Responsibilities: Overseeing the implementation of projects (custom-made production of traction substations) Coordinating and...
-
Azure Infrastructure/DevOps Manager
Found in: beBee S CZ - 4 weeks ago
Praha, Czech Republic Reed Czech Republic Full timeJoin the Prague-based section of the humanitarian organization, where they are committed to maintaining a transparent and ethical work environment. The Azure Infrastructure Manager ensures smooth operation of client systems and tools, with a focus on Azure cloud services. Responsibilities include efficiency, security, and consistent monitoring. What...
-
Junior Salesforce Marketing Cloud Developer
Found in: beBee S CZ - 3 weeks ago
Praha, Czech Republic Hays Full timeYour new company A technology hub for the international insurance organisation, nestled in the vibrant heart of Prague, serves as a dynamic partner across Europe. With a diverse team of over 250 professionals representing more than 20 nationalities, this hub offers a broad spectrum of services. These include cybersecurity, data science, cloud engineering,...
-
Senior DevOps Engineer
Found in: beBee S CZ - 2 weeks ago
Praha, Czech Republic Talentor Czech Republic Full timeAs a Senior DevOps Engineer, you’ll help to build functional systems that improve the customer experience and be involved in developing CI/CD pipelines, configuring Gradle projects, dockerize applications, modernizing monitoring, optimizing deployment processes and ensuring the scalability and reliability ...As a Senior DevOps Engineer, you’ll help to...
-
PowerBI Gateway DevOps engineer
Found in: beBee S CZ - 4 weeks ago
Praha, Czech Republic Reed Czech Republic Full timeJoin the IT community of IT enthusiasts, based in Prague, a start-up mindset and become part of an international team with unlimited opportunities. A DevOps Engineer You will operate as a team member in a DevOps team working on different challenges. Together with your colleagues you are responsible for the implementation, automation, availability,...
-
PowerBI Gateway DevOps engineer
Found in: beBee S CZ - 4 weeks ago
Praha, Czech Republic Reed Czech Republic Full timeJoin the IT community of IT enthusiasts, based in Prague, a start-up mindset and become part of an international team with unlimited opportunities. A DevOps Engineer you will operate as a team member in a DevOps team working on different challenges. Together with your colleagues you are responsible for the implementation, automation, availability,...
-
Receptionist – Create Smiles with us
Found in: beBee S CZ - 4 weeks ago
Praha, Czech Republic Envista Holdings Corporation Full timeJob Description: PURPOSE We are one of the largest global dental products companies, and we are looking for a new colleague who would help us within our Prague office with receiving and welcoming visitors, handling incoming and outgoing mail, and supporting us with small administrative tasks related to our facility. Join our company and create smiles...
-
Field Application Engineer Czech Republic
2 weeks ago
Praha-4-Nusle, Czech Republic Arrow Electronics, Inc. Full timePosition:Field Application Engineer Czech Republic & SlovakiaJob Description:WHO WE ARE:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on...
-
Solution Field Application Engineer
6 days ago
Praha-4-Nusle, Czech Republic Arrow Electronics, Inc. Full timePosition:Solution Field Application EngineerJob Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net...
-
Site Reliability Engineer
Found in: beBee S CZ - 4 weeks ago
Praha, Czech Republic Reed Czech Republic Full timeJoin the IT community of IT enthusiasts, based in Prague, a start-up mindset and become part of an international team with unlimited opportunities. A DevOps Engineer able to work comfortably on any aspects of the devops lifecycle. You preferably can develop high quality infra code and have high quality engineering standards. Your curiosity ensures you...
-
International Data Model Product Owner
Found in: beBee S CZ - 4 weeks ago
Praha, Czech Republic Reed Czech Republic Full timeJoin the IT community of IT enthusiasts, based in Prague, a start-up mindset and become part of an international team with unlimited opportunities. Join the International Common Data Model team to shape our data-driven future. The International Common Data Model is a 3NF data model developed centrally by our data team and implemented within each business...
-
Senior GL Accountant
Found in: beBee S CZ - 3 weeks ago
Hlavní město Praha, Czech Republic Envista Holdings Corporation Full timeEnvista Holdings Corporation Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio covers an...