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B2B Customer Advisor with German

3 months ago

Brno, South Moravian, Czech Republic Reed Czech Republic Full time

Are you tired of being on the phone all the time? Do you still want to use German but more in an email-focused communication? In the B2B Customer Advisor role you will mostly provide email B2B (business to business) support to customers in German speaking countries.

What will you do as a B2B Customer Advisor?

  • Be the first point of contact for customers
  • Communicate with B2B customers and colleagues from different departments mainly via email
  • Provide information on orders, repairs, and other relevant information
  • Redirect customer issues to the appropriate department

What qualities are we looking for?

  • Fluent level of English (B2)
  • Proficient level of German (B2/C1)
  • Good communication skills and pro-customer approach
  • Knowledge of MS Office (MS Word, MS Excel)

You can look forward to:

  • 5 weeks of vacation + sick days
  • Yearly salary increases and target driven bonuses
  • Financial relocation support if you are based abroad
  • Continuous training and development
  • Meal contribution, free beverages, and regular fruit days
  • Cafeteria program (benefits according to your preferences), Multisport card
  • Free language courses
  • Discounted mobile phone tariff and banking benefits
  • Pension and Life insurance contribution
  • Modern offices and multicultural working environment

Location: Brno, Czech Republic

Working hours: Mon - Fri, 8-hour shifts (no overnight shift)

Starting date: Negotiable

Recruitment process: 2 rounds

Are you interested? Then please apply directly with your English CV. I will connect with you afterward, and discuss with you your motivation and more details about the job.

Looking forward to our cooperation

Amálie Chudá, REED - MSS

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