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Senior Client Project Manager

3 months ago

Prague, Hlavní město Praha, Czech Republic NTT America Solutions, Inc. Full time

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

We are seeking an experienced Senior Project Manager responsible for leading and directing concurrent client projects classified as standard or complex. The ideal candidate will have a proven track record in managing complex projects, excellent negotiation skills, and the ability to lead a large team. The primary responsibility of the Senior Project Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations. The Senior PM will be involved in larger-scale programs and is responsible for delivery across multiple business areas, geographies, and technologies. This role may also involve managing projects and programs within more complex/partnership accounts and collaborating with senior members involved in program delivery at the client site.

What you'll be doing

Key Responsibilities:

  • Project Leadership: Oversee solution delivery and ensure all project milestones and deliverables are met. Engage with stakeholders to deliver projects from original concept through final implementation
  • Client Management: Act as the primary point of contact for the client, managing expectations and maintaining a strong relationship.
  • Negotiation: Improve negotiation capabilities to handle change requests, timeline adjustments, and other client demands effectively.
  • Team Management: Lead and motivate a project team, ensuring high performance and collaboration.
  • Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.
  • Reporting: Provide regular updates to senior management on project status, issues, and outcomes.
  • Quality Assurance: Ensure the project meets the highest standards of quality and client satisfaction.

Knowledge and Attributes:

  • Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
  • Ability to establish strong relationships with internal stakeholders and external clients.
  • Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
  • Excellent written and verbal communication skills.
  • Excellent team-building skills and ability to work in high-pressure environments.
  • Advanced ability to manage urgent and complex tasks simultaneously.
  • Advanced business acumen and commercial skills.
  • Passionate, with strong initiative, self-driven, and a commitment to succeed.
  • Decisive with good attention to detail.
  • Excellent competency in project change management.
  • Extensive knowledge of the industry, domain, or technology related to the client's project.
  • Advanced problem-solving and analytical skills to identify and address issues that may arise during project implementation.
  • Proficiency in Microsoft Office, project management software, and other relevant tools (such as Jira).
  • Languages: Czech (or Slovak) at the level of a native speaker , proficiency in English.

Academic Qualifications and Certifications:

  • Bachelor's degree or equivalent in business and/or project management or related field.
  • Project management certification(s) such as Prince 2 Practitioner, PMP, IPMA B, or similar.
  • ITIL certification is beneficial.

Required Experience:

  • 7-10 years of project management experience, preferably in the IT or telecommunications sector, on the supplier side.
  • Advanced demonstrated project/program management experience.
  • Advanced client engagement experience.
  • Advanced understanding of the project/program life cycle.
  • Advanced competency in project/program change management.
  • Experience with both classic waterfall project management and agile approaches.

What we can offer to you:

  • Variable yearly bonus
  • 5 weeks of vacation
  • 3 sick days per year
  • Company car for personal use
  • Lunch allowance
  • Contribution to the pension insurance in the amount of 1,000 CZK monthly
  • Compensation of salary beyond the statutory wage compensation in the amount of the full fixed basic salary for temporary incapacity up to 21 days per year
  • Over standard healthcare
  • Multisport card
  • Refreshment (fruit, coffee, tea), monthly company breakfasts

Workplace type :

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.