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Sr Software Quality Engineer

3 months ago

Prague, Hlavní město Praha, Czech Republic ServiceNow Full time
Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired CompaniesTM.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

As a Sr Software Quality Engineer, you will work with a talented group of developers to enhance task mining and intelligent automation products.

What you get to do in this role:

  • Create and maintain test plans, test cases and relevant documentation
  • Perform functional and non-functional testing and assist the development team in refining stories with "testability" in mind
  • Work with development and product teams to design the test strategy, including plans for load, performance and scalability testing
  • Develop and enhance automation for testing APIs, distributed cloud systems, as well as native clients
  • Report on quality metrics such as test coverage and defect clustering/distribution across product components
  • Support the engineering team in debuging/troubleshoosting issues and help with investigating potential customer cases
Qualifications

To be successful in this role you have:

  • 6+ years professional experience in quality assurance and/or application development
  • Very good knowledge of SQL databases (SQLite, PostgreSQL); MongoDB is a plus
  • Good understanding of Kubernetes & Kafka
  • Good knowledge of .NET & Java (Python is a plus)
  • Experience with test automation tools: Selenium, Playwright, Cypress
  • REST API testing & Postman experience
  • Hands-on experience with Load/Performance testing
  • ISTQB certified
  • Windows RPA / gRPC experience is a plus
  • Understanding of Business Intelligence tools (PowerBI, Tableau) is a plus
  • Experience driving cross-team technical discussions with an understanding of SDLC concepts
Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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