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Manager, ATS Operations

3 months ago

Prague, Hlavní město Praha, Czech Republic Amazon Full time

Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Key job responsibilities


• Promote a culture of safety and wellbeing


• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts


• Support and lead a team and handle administrative work alongside building and supporting a strong team culture


• Analyse performance and suggest process improvements to optimise work and improve customer service


• Collaborate with other managers to standardise shift processes


• Should be flexible to adapt to support a 24*7 operating environment


• Willingness to work with flexible schedules/ shifts

A day in the life

You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. You will work as a frontline operations leader, owning the shift and providing support and guidance to a team of Transportation Specialists.

Basic Qualifications


• Bachelor's degree (or working towards a bachelor's degree)


• Advanced proficiency in written and verbal English and local language


• Relevant experience in performing data analysis

Preferred Qualifications


• Experience of communicating with a wide range of stakeholders, including your peers and leadership


• Experience in a logistical working environment or a customer-oriented role


• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.