Senior Collection Specialist with English @ Cyclad Sp z o. o.

4 weeks ago


Kraków Katowice, Czech Republic Cyclad Sp z o. o. Full time

Requirements:

  • Knowledge of processes and procedures related to the management of receivables 
  • Very good knowledge of English 
  • Experience in the area of debt collection 
  • Communication and negotiation skills, ability to build customer relationships 
  • Analytical skills 
  • Knowledge of Automation Drive Suit, DGEM Tech (nice to have) 

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future.

Our customer is the leader in providing modern business solutions.

Project information:

  • Location: Kraków / Katowice (hybrid) 
  • Working hours: Mon-Fr, 8 hours per day 
  • Languages: English 
  • Level: Senior 
  • Start date: Depending on the candidate`s availability 
  • Remuneration: up to 11000 PLN gross (depending on experience) 

We offer:

  • Private medical care 
  • Multisport card 
  • Trainings & courses 
  • Development opportunities 
  • Additional bonuses 
,[Receivables management (collection of overdue invoices, monitoring of customer credit) , Customer support (assisting in difficult situations, determining the best repayment solutions, negotiating, implementing payment plans) , Customer Service (providing quality service, resolving problems, escalating contentious issues) , Strategies (developing strategies for problematic clients, choosing appropriate collection techniques) , Communication and negotiation (building customer relationships, communicating with stakeholders, negotiating, documenting solutions) , Compliance and control (ensuring compliance with control and compliance regulations in credit management) ] Requirements: Analytical skills Additionally: Sport Subscription, Private healthcare.

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