Senior Debt Recovery Specialist with Strong English Proficiency

1 week ago


Kraków Katowice, Czech Republic Cyclad Sp z o. o. Full time

At Cyclad, we collaborate with top international IT companies to empower their potential in delivering cutting-edge technologies that shape the future.

Our client is a leader in providing innovative business solutions.

Project Details:

  • Location: Kraków / Katowice (hybrid work arrangement)
  • Working Hours: Monday to Friday, 8 hours per day
  • Languages: English
  • Level: Senior
  • Remuneration: up to 11,000 PLN gross (dependent on experience)

We offer:

  • Private medical care
  • Multisport card
  • Ongoing trainings and courses
  • Development opportunities
  • Additional bonuses

The successful candidate will be responsible for managing receivables, customer support, and debt recovery strategies. Key requirements include analytical skills, strong communication and negotiation abilities, and proficiency in Automation Drive Suit and DGEM Tech.

Salary Information: The estimated salary range for this position is approximately 10,500 - 11,000 PLN gross per month, depending on experience and qualifications.

Job Responsibilities:

  • Receivables Management: Collecting overdue invoices, monitoring customer credit, and implementing effective collection strategies.
  • Customer Support: Assisting in difficult situations, determining best repayment solutions, negotiating, and implementing payment plans.
  • Customer Service: Providing quality service, resolving problems, and escalating contentious issues.
  • Strategies: Developing strategies for problematic clients and choosing appropriate collection techniques.
  • Communication and Negotiation: Building customer relationships, communicating with stakeholders, negotiating, and documenting solutions.
  • Compliance and Control: Ensuring compliance with control and compliance regulations in credit management.

Requirements: Analytical skills and additional benefits including sport subscription and private healthcare are available.



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