Customer care representative with BULGARIAN

2 weeks ago

Brno, Czech Republic Notino Full time

Beauty improves self-confidence, opens person's heart and increases determination. Beauty shall belong to everyone. Notino is here to make this come true.We are proud to provide our clients with a very high-quality service in order to satisfy their needs and to remain loyal to our company. For these reasons, our customer service center is a key part of our company and is crucial for our world-wide success.Therefore, we are currently looking for new enthusiastic people to join our Customer Care team for Bulgarian market in Brno or Prague. You should be empathetic and most importantly, you should be able to provide our customers with help in the most effective way and deal with their potential issues in Bulgarian.

What is going to be a part of your workload?

* Providing our Bulgarian clients with support via e-mail and calls* Creating, editing and being responsible for person's order* Taking care of administrative agenda of clients' orders including payments, replacements, and communication with supplier and warehouse* Presenting information about the products we offer in relation to customers' preferences

What do you need?

* Proficient knowledge of Bulgarian language regarding both writing and speaking skill* High empathy capacity and professional attitude* Excellent communication skills* Enthusiasm for personal development* Heart beating for your team

What are we going to reward you with?

* A full-time job in fast growing international company with unique culture* Super-friendly team* Attractive benefit package which includes 25 days of vaccation, 2 sick days, VIP prices for Notino eshop, 1 600 Kč for Cafeteria per month and much more* Perspective and strong company's support* Possibility to work in new-fashioned and elegant workspace in Brno/Prague or remote within Czech Republic* Exquisite career ladder you can climb

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