Italian Customer Support Consultant

2 weeks ago


Brno, Czech Republic Work International Full time

Italian-speaking Customer Support Consultant 

- (Work At Home) based in the Czech Republic

Job description

As a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking calls equally in their market language and also in English from various countries (e.g. Germany, Scandinavia, United States…).

The position is remotely stationed in the Czech Republic. The Client contributes for the internet connection in the amount of 500 CZK brutto per month and provides financial support when traveling to the office for monthly training, refreshers, meetings, etc.

Profile requirements

You speak Italian at a fluent level and English at an intermediate level.
You have great communication, multitasking, and problem-solving skills.
A big plus if you have been working in customer service in the past. 


We offer

  • A remote position based in the Czech Republic (either you live in the Czech Republic or want to relocate to the Czech Republic)
  • A professional and multicultural working environment with people from different nationalities
  • Modern induction training and career path
  • Gaining experience working in a world-leading flight company
  • Opportunity to grow within the organization
  • A contract focused on a long-term relationship
  • Full-time job Sunday - Thursday, 7:30-16:00
  • Meal allowance
  • Paid flight ticket + the company pays for accommodation for the first 2-3 months
  • Fixed salary + bonus


Contact, insurance, and other information

  • The Client supports you to open your own bank account and have a tax number
  • After 6 months of employment, there is a possibility of working part-time
  • According to Czech law, employer and employee contributions to health and social insurance from the first day of employment
  • All employees have special benefits and discounts for services and products, such as flight tickets, Multisport cards, and free psychologists and psychotherapists


Interviews take place on an ongoing basis, so apply today or contact one of our recruiters below

Welcome with your application 



  • Brno, Czech Republic Work International Full time

    Hebrew-speaking Customer Support Consultant - Czech RepublicJob descriptionAs a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking calls equally in their market...


  • Brno, Czech Republic Work International Full time

    French-speaking Customer Support Consultant - (Work At Home) based in the Czech RepublicJob descriptionAs a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking...


  • Brno, Czech Republic Work International Full time

    German-speaking Customer Support Consultant - (Work At Home) based in the Czech RepublicJob descriptionAs a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking...


  • Brno, Czech Republic Work International Full time

    Polish-speaking Customer Support Consultant - (Work At Home) based in the Czech RepublicJob descriptionAs a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding the flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking...


  • Brno, Czech Republic Work International Full time

    Bulgarian-speaking Customer Support Consultant - (Work At Home) based in the Czech RepublicJob descriptionAs a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking...


  • Brno, Czech Republic ManpowerGroup s.r.o. Full time

    Language courses and further training – so you can improve further and further5 weeks of vacation – so you can travel or just restContribution to meals – to support your energy regenerationMultisport card – so you can burn the calories gained via the meal vouchersRelocation support – two weeks of accommodation when relocating from outside the...


  • Brno, Czech Republic ManpowerGroup s.r.o. Full time

    Your job will be about resolving customers‘ requests, managing them in the system, responding accurately and on time, and ensuring that the provided service is professional. You will also participate in process improvements. Language courses and further training – so you can improve further and further5 weeks of vacation – so you can travel or just...


  • Brno, Czech Republic David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading airlines. Together, we're looking for proactive and customer-focused Air Travel Consultants with Hebrew who would like to join the team in Brno, Czech Republic.Position: Air Travel Consultant Work model: Brno, Czech RepublicEmployment type: Full-time DUTIES AND RESPONSIBILITIES:Be a primary contact for...


  • Brno, Czech Republic David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading airlines. Together, we're looking for proactive and customer-focused Air Travel Consultants with German who would like to join the team in Brno Position: Air Travel Consultant with GermanWork model: On-site in Brno Employment type: Full-timeDUTIES AND RESPONSIBILITIES:Be a primary contact for customers of...


  • Brno, South Moravian, Czech Republic Commscope Full time

    Job OverviewRuckus Networks, a CommScope company, is seeking an experienced Technical Support Engineer to lead our premium enterprise wireless customer support team.This role requires strong technical knowledge of wireless networking and excellent communication skills to provide exceptional levels of service and issue resolution to our customers.


  • Brno, South Moravian, Czech Republic Commscope Full time

    About the RoleWe are looking for a skilled Senior Technical Support Engineer to act as the key contact and escalation point for our premium enterprise wireless customers.The ideal candidate will have 6+ years of experience in the networking space and a strong understanding of wireless technologies, including TCP/IP, L3 routing, and L2 switching.

  • Remote Architect

    3 weeks ago


    Brno, Czech Republic ManpowerGroup s.r.o. Full time

    We are looking for a part-time (0,5) SW Architect for projects in the new Data Intelligence Platform, an actively developed product. Our client is an international consultancy company that develops data intelligence platforms for companies of all sizes.Popis pozice:We growing our team of 10 and are seeking a Software Architect to play a key role in...

  • Remote Architect

    3 weeks ago


    Brno, Czech Republic ManpowerGroup s.r.o. Full time

    We are looking for a part-time (0,5) SW Architect for projects in the new Data Intelligence Platform, an actively developed product. Our client is an international consultancy company that develops data intelligence platforms for companies of all sizes. Popis poziceWe growing our team of 10 and are seeking a Software Architect to play a key role in defining...


  • Brno, Czech Republic Eurofins GSC Poland Sp. z o. o. Full time

    Business Unit Manager BioPharma Product Testing Czech Republic49_744000033094895Obowiązki In a nutshell: Are you a passionate leader with experience in operational excellence within the biopharma or pharmaceutical sector? Do you excel at driving productivity, quality, continuous improvement and managing teams? Are you motivated by the...

  • Remote Fullstack

    3 weeks ago


    Brno, Czech Republic ManpowerGroup s.r.o. Full time

    We are looking for a medium-level full-stack developer for one of our B2B projects, an actively developing product.Location: Czech republic, full-remote from CZCompany: international consultancy company established in 2010, develops data intelligence platform for companies of all sizes and enabling them to meet their business objectivesProduct: data...