Retail Operations Coordinator for TOP Energy company

3 weeks ago


Prague, Czech Republic ManpowerGroup s.r.o. Full time

Our client is a leader in energy and fuel retailing, serving customers across Europe. With a focus on innovation and service excellence, company supports a network of retail stations.

We’re looking a candidate with a technical and analytical mindset who enjoys working with data, processes, and systems. A key part of your role will involve testing and ensuring the functionality of payment terminals at fuel stations, alongside supporting retail operations and administrative tasks. This diverse, hands-on role requires attention to detail and a proactive approach to problem-solving.

Popis pozice
  • Daily Support: Provide operational assistance to fuel stations, retail teams, and third-party partners, including running help desk activities.
  • Customer Complaints: Manage and resolve customer complaints across CZ/SK/HU regions promptly and professionally.
  • Data Management: Maintain accurate master data in SAP/MDG and other retail IT tools.
  • Fuel & Stock Management: Oversee fuel orders and invoicing for resellers, manage consumables and inventory, and coordinate deliveries.
  • Documentation & Compliance: Ensure proper management of contracts and documents based on local legal requirements.
  • Utilities Oversight: Track utility consumption (electricity, water, gas) and report findings to sales teams.
  • Reporting & Analysis: Prepare regular and ad-hoc reports and analyses to support management decisions.
  • System Testing: Test and verify payment terminals at fuel stations to ensure proper functionality.
  • General Retail Support: Provide administrative and operational support to retail management and departments.
Požadavky
  • A Masters degree in Economics, Business, or a related field.
  • 3+ years of relevant experience in a similar role.
  • Fluent in Czech (C2) and English (B2+)
  • Advanced skills in MS Excel + knowledge of SAP is a big plus.
  • Proven technical skills with IT affinity
  • A technical and analytical mindset with strong attention to detail.
  • Excellent organizational and communication skills.
Nabízíme
  • Location: Prague 4 - Nusle
  • 25 days of holidays
  • Additional days off and various financial support for different events like marriage, child birth, etc.
  • Full-time office-based role in Prague.
  • Flexible working hours and the possibility of working from home, if the work activity allows.
  • Meal vouchers
  • Multisport card
  • Pension plan
  • Annual Performance Bonus
  • A dynamic and international work environment
  • Start as soon as possible with a one-year contract
Požadované jazyky
  • Čeština

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