Salesforce Administrator

Would you like to be part of a revolutionary company shaping the future of network and security technology?

Our client, an innovative firm with Israeli origins, is a growing company in the network and security industry. With a valuation exceeding $3 billion and a robust global footprint across 75+ data centers, they pioneered the "SASE" category, integrating services like firewalls, SD-WANs, and remote access into a single, cohesive solution. With an extensive global infrastructure, they offer high-speed, secure connections to thousands of enterprise customers worldwide.
As they expand their R&D operations in Prague, you'll have the opportunity to contribute to a team driving innovation in a dynamic, high-growth environment. 

Role: The Salesforce Administrator will provide first-tier support, managing the ticketing system and platforms like Salesforce and Zendesk. This role involves assisting users with daily tasks and delivering solutions for Sales, Marketing, Support, and other departments.

Responsibilities:

• Assist end-users with daily support, troubleshoot issues, perform data fixes and cleanups, and respond to help desk requests.
• Manage system settings, user setup, roles, profiles, permissions, and access control while ensuring system reliability and performance.
• Maintain data integrity through regular uploads, backups, field audits, data imports, cleanup, deduplication, and enrichment processes.
• Implement configuration changes, troubleshoot integration errors, and create/update custom fields, Flows, email notifications, reports, and dashboards.
• Develop strong relationships with Sales, Customer Success, Marketing, and Support teams to align system enhancements with business needs.

We are happy to hear from you if you have:

• 2 years of hands-on experience as a Salesforce Administrator.
• Ability to understand and execute MS Excel formulas effectively, with a strong grasp of their purpose and application.
• Strong verbal and written communication skills in English.
• Salesforce Administrator certification 
• Familiarity with additional tools such as Zendesk, CPQ, and Excel is a plus.

You will love to join this company for:

• Permanent contract
• Hybrid work model (3 days in the office, 2 days remote)
• Equity Options
• Meal allowance
• Sport card
• Access to various e-learning platforms (LinkedIn Learning, Udemy, Pluralsight)
• Generous referral program participation
• Access to well-being platform for the employee and their relatives
• MacBook or Windows laptop
• Internal mobility policy encouraging employee progression
• PTO policy: 25 days, Sick leave policy
• Team activities

If you're ready to work with a team of professionals passionate about technology, we're waiting for your application