Transformational Process Leader

5 days ago


Kraków, Lesser Poland, Czech Republic Mindbox S.A. Full time
Job Description

The ideal candidate will be a seasoned process expert with 7+ years of experience in process reengineering and change management. They should have a strong understanding of Agile, Waterfall, and Lean Six Sigma methodologies, as well as excellent communication, stakeholder management, and influencing skills.

We are seeking an experienced leader to drive strategic transformation within our organization. This role will independently manage change initiatives, collaborating with key stakeholders to enhance customer and employee experiences.

Main Responsibilities:
  • Identify, design, and implement process improvements to simplify customer journeys.
  • Collaborate with stakeholders and analytics teams to optimize operations and ensure regulatory compliance.
  • Leverage Lean Six Sigma to analyze processes, enhance customer journeys, and reduce costs.
  • Lead a team of Process Engineers and Business Simplification Managers, implementing changes using Agile and Waterfall methodologies.
  • Oversee critical transformation projects, monitor KPIs, and ensure business benefits realization.

Requirements:
  • Lean Six Sigma certification
  • Change management expertise
  • PMP or Prince2 certification
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

Benefits:
  • Sport subscription
  • Private healthcare
  • International projects
  • Free coffee
  • Free snacks
  • Free beverages
  • Modern office
  • No dress code

About Us:

Mindbox S.A. is a dynamic organization that values innovation and collaboration. We offer a unique opportunity for experienced professionals to join our team and contribute to driving strategic transformation.



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