System Administrator for Performance Optimization
3 days ago
We're building a platform where optimal pricing decisions can be made effortlessly. We believe AI technologies will drive challenging decisions and help humans make better choices.
Role OverviewThis Support Engineer position is ideal for junior-level candidates with basic exposure to system administration tasks. You'll have foundational knowledge in Linux administration, monitoring tools like Grafana or Zabbix, and hosting panel management.
Key Responsibilities- Manage day-to-day system operations, including monitoring and first-line technical support for server and infrastructure-related issues.
- Provide internal technical support, handling basic troubleshooting of server and system-related issues.
- Log, categorize, and escalate issues as needed to more advanced support teams.
- Handle day-to-day support tasks and user requests, providing timely resolutions and documenting solutions for future reference.
- Basic to intermediate proficiency in Linux/Unix systems.
- Familiarity with the command line for day-to-day system administration tasks.
- Experience using Grafana (or Zabbix/Nagios) for monitoring system performance and infrastructure.
- Understanding of setting up and managing dashboards to track metrics and log data.
- Some practical experience with cloud consoles (e.g., AWS, GoogleCloud, Azure) for basic server management tasks.
- Ability to configure domains, manage DNS records, and troubleshoot common hosting issues.
- Rich innovative software stack with freedom to choose suitable technologies.
- Remote-first ideology with flexibility to operate from home or coworking spaces.
- Flexible working hours without time tracking systems.
- Regular performance and compensation reviews.
- Recurrent 1-1s and measurable OKRs.
- In-depth onboarding with clear success tracks.
- Competera covers 70% of training/course fees.
- 20 vacation days, 15 days off, and up to one week of paid Christmas holidays.
- 20 business days of sick leave.
- Partial medical insurance coverage.
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