Current jobs related to Service Operations Manager - Remote Gdańsk Wrocław Warszawa Kraków - Elitmind

  • Service Operations Manager

    4 weeks ago

    Remote, Gdańsk, Wrocław, Warszawa, Kraków, Czech Republic Elitmind Full time

    About the RoleWe are seeking a highly skilled Service Manager to join our team at Elitmind. As a Service Manager, you will be responsible for managing service operations and support teams, ensuring compliance with agreed service levels (SLAs), and effectively managing incidents and maintenance tasks.Key ResponsibilitiesManage service operations and support...

  • Service Manager

    1 month ago

    Remote, Gdańsk, Wrocław, Warszawa, Kraków, Czech Republic Elitmind Full time

    Experience in Service Manager (or related) role; responsible for service operations and managment of customer expectations Experience as a Team Leader/Manager Technical understanding of delivered solutions Ability and willingness to work as a liaison between Client's structures and Elitmind's team Understanding of Quality of Services, SLAs, KPIs – ITIL...

  • Infrastructure and Operations Manager

    4 weeks ago

    Remote, Gdańsk, Czech Republic GetResponse S.A. Full time

    About the RoleWe are seeking an experienced Infrastructure and Operations Manager to lead our Infrastructure & Operations Team of 9 members. As a key member of our team, you will be responsible for creating a transparent, agile environment based on GetResponse's core values and work standards.Your primary goal will be to ensure the reliability, performance,...

  • Senior Financial Services Manager

    2 weeks ago

    Kraków, Lesser Poland, Czech Republic Lufthansa Group Business Services Full time

    Senior Financial Services ManagerWe are seeking a seasoned Senior Financial Services Manager to oversee the smooth delivery of our financial services. As a key member of our team, you will be responsible for managing operational performance, ensuring high quality and compliance, and driving business growth.Main Responsibilities:Operational Performance...

  • Network Operations Specialist

    5 days ago

    Warszawa, Mazovia, Czech Republic Schenker Technology Center (Warsaw) sp. z o.o. Full time

    Job Description:The Junior Network Engineer role is a key position within the Global Network Services team, responsible for providing 2nd and 3rd line support, operations of internal data communications systems, including LANs, WLANs, and WANs. The successful candidate will be responsible for implementing networked systems, configuring, supporting, and...

  • IAM Operations Manager

    3 weeks ago

    Warszawa, Mazovia, Czech Republic Ework Group Full time

    About the Role:We are seeking an experienced IAM Operations Manager to join our team at Ework Group. As an IAM Operations Manager, you will be responsible for building operations capabilities within our Core Identity Services team, designing processes, ensuring proper documentation, implementing best practices, and managing on-call scheduling.Key...

  • Financial Services Operations Specialist

    5 days ago

    Warszawa, Mazovia, Czech Republic Experis Polska Full time

    As a Fund Accounting Analyst at Experis Polska, you will be responsible for participating in various fund valuation activities in coordination with the Operations - Transaction Services team.Job DescriptionThe overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of...

  • RTR Operations Manager

    2 weeks ago

    Wrocław, Województwo dolnośląskie, Czech Republic Antal Full time

    RTR ManagerWe are seeking a highly skilled RTR Manager to join our team.Key Responsibilities:Lead and manage a team, overseeing task delegation, performance monitoring, motivation, and coaching.Oversee and continuously improve General Ledger and Fixed Assets processes and procedures.Ensure quality delivery of financial services, compliance with business and...

  • Experienced IAM Operations Manager

    2 weeks ago

    Warszawa, Mazovia, Czech Republic Ework Group Full time

    About the RoleAs a seasoned IAM Operations Manager, you will be responsible for building operations capabilities within our Core Identity Services team. Your expertise will be crucial in designing processes, ensuring proper documentation, implementing best practices, and managing on-call scheduling. You will collaborate with Product Owners to contribute to...

  • Warehouse Operations Manager

    3 weeks ago

    Wrocław, Województwo dolnośląskie, Czech Republic SHEIN Full time

    Warehouse Operations Manager Job DescriptionSHEIN is a fast-growing international online fashion retailer seeking an experienced Warehouse Operations Manager to join our team in Poland.This is an exciting opportunity to lead our warehouse operations and drive growth in a dynamic and evolving business environment.As a Warehouse Operations Manager, you will be...

  • Directory Services SME

    3 weeks ago

    Remote, Kraków, Czech Republic Hitachi Energy Full time

    About the RoleThe Directory Services SME will be responsible for ensuring the smooth operation and development of EntraID and Active Directory services. This includes transforming high-level plans from Enterprise Architecture into robust operational solutions, ensuring customer focus, and maintaining design principles and security.Key ResponsibilitiesEnsure...

  • Warehouse Operations Manager

    5 days ago

    Wrocław, Województwo dolnośląskie, Czech Republic SHEIN Full time

    We are currently seeking an experienced Area Manager to join our team in Poland.As an Area Manager, you will be responsible for the effective and successful management of one of our warehouse departments.About the RoleThis is a key position that requires a strong leader who can oversee daily operations, manage teams, and drive business growth.Key...

  • Directory Services SME @ Hitachi Energy

    3 weeks ago

    Remote, Kraków, Czech Republic Hitachi Energy Full time

    Requirements BSc degree with 3+ years of hands-on experience in IT infrastructure services with specific and strong experience in EntraID/Azure and Microsoft Active Directory.  Deep technical knowledge in these areas preferred: EntraID/Azure Active Directory (identities, groups, roles, RBAC, CAs, applications, MS Graph)   Microsoft Active Directory (AD...

  • Collections Operations Manager @ Experis Polska

    6 days ago

    Remote, Warszawa, Czech Republic Experis Polska Full time

    Qualifications (Education/Experience/Certification): Minimum English at CEFR Grade C1 (Advanced) or equivalent Certified in at least 1 DGEM Tech Technology within tower and working towards DGEM Tech technology certifications in other towers Collections Operations Manager In this role you will manage contracts daily including operations and finance and...

  • IAM Operations Manager @ Ework Group

    4 weeks ago

    Warszawa, Czech Republic Ework Group Full time

    Higher education level within IT or similar are preferred At least 5 years of experience within IAM or Infra Ops areas in a large organization At least 3 years of experience as Operations Manager responsible for setting-up processes, documentation, managing on-call support and acting as backup support or acting as 3 level Strong knowledge of IAM concepts,...

  • Senior Warehouse Operations Manager

    7 days ago

    Wrocław, Województwo dolnośląskie, Czech Republic SHEIN Full time

    Senior Warehouse Operations ManagerWe are seeking a highly experienced Senior Warehouse Operations Manager to join our team in Poland. As a key member of our logistics and supply chain operations, you will be responsible for the effective and successful management of one of our warehouse departments.Key Responsibilities:Full responsibility for the operation...

  • Chief Service Delivery Officer

    5 days ago

    Warszawa, Wrocław, Czech Republic Xperi Full time

    Xperi is a leading technology company that creates extraordinary experiences for millions of people around the world. As a Chief Service Delivery Officer, you will be responsible for managing the processes of Incident and Problem Management across our range of products and services, ensuring seamless service delivery and minimal disruption to our...

  • IAM Operations Manager: Strategic Process Leader

    5 days ago

    Warszawa, Mazovia, Czech Republic Ework Group Full time

    Job Description:As an IAM Operations Manager at Ework Group, you will play a pivotal role in building operations capabilities within our Core Identity Services team. Your responsibilities will include designing processes, ensuring proper documentation, implementing best practices, and managing on-call scheduling.Key Responsibilities:Collaborate with Product...

  • Financial Operations Manager

    5 days ago

    Wrocław, Województwo dolnośląskie, Czech Republic Antal Full time

    OverviewWe are a global manufacturing company with operations and offices across Europe, Asia, and America. We offer a unique opportunity for a Financial Operations Manager to join our team in Wrocław.

  • Logistics and Procurement Operations Manager

    5 days ago

    Wrocław, Województwo dolnośląskie, Czech Republic Link Group Full time

    About the RoleWe are seeking an experienced Logistics and Procurement Operations Manager to support our team in leading and optimizing logistics and procurement operations at Link Group.Job SummaryThe ideal candidate will have a deep understanding of logistics and procurement, as well as strong analytical skills. They will be responsible for guiding and...

Service Operations Manager

1 month ago

Remote Gdańsk Wrocław Warszawa Kraków, Czech Republic Elitmind Full time
Service Manager / Team Leader

Elitmind is seeking a seasoned Service Manager / Team Leader to join our team. As a key member of our support team, you will be responsible for ensuring the highest level of service delivery to our clients.

Key Responsibilities:
  • Manage service operations and support teams to ensure compliance with agreed service levels (SLAs)
  • Build and maintain strong client relationships through effective communication and issue resolution
  • Manage incidents and maintenance tasks to minimize downtime and ensure timely resolution
  • Develop and implement process improvements to enhance service quality and efficiency
  • Collaborate with cross-functional teams to ensure seamless service delivery
Requirements:
  • Proven experience in service management and team leadership
  • Strong technical knowledge and ability to quickly learn new technologies
  • Excellent communication and interpersonal skills
  • Ability to work in a dynamic environment and prioritize tasks effectively
  • Familiarity with Azure services, Data Warehouse, and Lakehouse environments
  • Experience with DevOps practices and ITIL certification
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
  • Access to cutting-edge technology and tools

At Elitmind, we value our employees' well-being and offer a range of benefits, including sport subscription, private healthcare, and international projects. We also provide in-house trainings, modern office space, and a startup atmosphere. If you are a motivated and experienced Service Manager / Team Leader looking for a new challenge, please apply today