IT Infrastructure Specialist

3 days ago

Warszawa Wrocław Katowice Opole Lublin, Czech Republic beBeeSupport Full time 3,500 - 7,000
About IT Support Roles

As an IT Support Agent, you will be the first point of contact for customers who need assistance with technical issues. You will troubleshoot and resolve problems via phone, chat or email, providing timely and effective solutions to ensure customer satisfaction.

  • Key Responsibilities:
  • Troubleshoot technical issues over the phone, chat or email
  • Provide prompt and accurate support to customers
  • Collaborate with internal teams to resolve complex issues
  • Stay up-to-date with new technologies and software

Your Career Path
You will start your career from the onboarding plan, where you'll gain the basics. When you gain some experience, you will have a chance to reshape your career. We will teach you everything you need to discover the IT world, as there is a variety of roles that you can choose for your career with us. You can become:

  • Incident Manager – if you can think and make decisions quickly
  • Change Manager – if you are well-organized and know ITIL
  • Project Manager – if you want to have mastering and developing projects
  • Service Integration and Management Consultant – if you like working with clients and adjusting projects to their needs
  • Junior IT Technician – if you want to work directly with IT infrastructure
Benefits of Working With Us

We offer a range of benefits to support your career development and overall well-being. These include:

  • Training budget
  • Sport subscription
  • Private healthcare
  • International projects
  • Free coffee
  • Bike parking
  • Free parking
  • Mobile phone
  • In-house trainings
  • Modern office
  • No dress code

About Our Team
We are a team of experts who are passionate about technology and dedicated to helping our customers succeed. We believe in fostering a collaborative environment that encourages creativity, innovation and growth. Join us and be part of a dynamic team that makes a real difference in people's lives.

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