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Remote Technical Support Consultant
2 weeks ago
We are seeking a dedicated and customer-focused Technical Support Specialist
The ideal candidate will have excellent communication skills, be fluent in Romanian (B2/C1) and possess a strong command of English (B1/B2)
Key Responsibilities:- Provide technical support to equipment users via phone, email or chat
- Diagnose and resolve technical problems efficiently
- Offer product information and guidance on their functionality
- Enter requests into the system
Requirements:
- Fluency in Romanian (B2/C1)
- Excellent command of English (B1/B2)
- Basic knowledge of operating household appliances
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- Civil contract with a rate of gross/hour
- Opportunity to work from our office in Warsaw with the possibility to switch to fully remote work in the future
- Access to a language learning platform
- In-house training and development opportunities
- Benefits package including sports subscription and access to the MyBenefit platform
