Account Support Associate

4 weeks ago


Remote, Czech Republic Mobility Partners Full time
Account Support Specialist

Mobility Partners, a global leader in passenger transport settlement, is seeking a highly motivated and organized Account Support Specialist to join our team.

The ideal candidate will possess excellent communication skills in Italian, with the ability to engage effectively with clients and manage discussions. Prior experience in sales or customer support is an asset, and a strong work pace is essential for success in this role.

The Account Support Specialist will be responsible for coordinating the preparation and delivery of product presentations for travel agencies and carriers, assisting in making agreements with new clients, and maintaining relationships with existing clients. The successful candidate will also be responsible for managing client accounts in CRM and utilizing tools such as MS Office, CRM, and JIRA Service Desk.

As a key member of our team, the Account Support Specialist will contribute to the growth and success of Mobility Partners by providing exceptional support to our clients. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Coordinate the preparation and delivery of product presentations for travel agencies and carriers
  • Assist in making agreements with new clients
  • Help set up client profiles
  • Maintain relationships with existing clients
  • Manage client accounts in CRM

Requirements:

  • MS Office
  • CRM
  • Customer relationship management
  • JIRA Service Desk
  • Jira
  • HubSpot

Tools:

  • Small teams
  • International projects


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